Been going to Discount for a lot of years (and a lot of tires), they have always been good to me, more than fair on warranty issues. Would give them 5 stars if they'd get a handle on long lines and long waits in the last few years.
Have been a customer for the past 20 some years and always great service. I just came in today around 3:30pm and needed all 4 tires replaced. I thought I would be referred to leaving car and getting the next day which would have been fine. They said come back in 3 hours and it would be done. These guys go above and beyond. Thank you . 😀
Took my girlfriend's car in to fix a nail that was in her tire. They told me it would be about an hour. Not a problem, I understand that it's busy and it takes some time.
What I didn't appreciate was when I got up to use the restroom, her car was done. They called the name but I was not there. I was gone maybe 5 minutes. I sat back down and proceeded to wait another hour and a half before asking the status of the car.
Now I'm a sole proprietor, so time is literally money for me. I'd much rather pay higher prices to a place that will actually look out for their customers. Looks like the tires on my car will be done elsewhere.
Always had good service, good products, I have them order tires I want and they get them in and install them
Great place, they let me use a tire overnight to get home while we waited for a new pie of tires to come in the next morning.
Very knowledgeable, friendly and professional staff. Would highly recommend them to everyone who needs new tires. Adam was outstanding as was the entire team!
This is an excellent business, I've never had a single bad experience here. The staff is sincerely friendly, honest, and helpful. They will air up your tires any time for free. I went in with two tires that were constantly losing pressure; it turned out one tire had a nail in it and the other had a sensor leak. They fixed both and an employee handed me a paper and my keys, and I asked if I went up to the desk to pay and they told me there was no charge. They also provide free coffee and bottled water while you wait.
These guys will replace a valve stem, or patch a flat tire (as long as it isn't a sidewall puncture, and tire is less than 10yrs old) for FREE - that's right, it doesn't cost you a dime, even if you didn't purchase your tire(s) from them in the first place! I haven't found many places that will do this, and as such I always consider them first when I'm in the market for new tires. This company deserves your business!
Always helpful .Nice to be able to get car serviced without feeling over charged just because of being a woman.
Quick and friendly service call ahead or just stop in. I have never had a problem with any Tire I have bought from them. I would recommend buying tires here. Good customer service.
I have been a customer for several years and they have never let me down. In hard times they still worked with my budget. My last visit the salesman even pulled a couple bucks from his own pocket to help me. I have never left there unhappy and they are always very pleasant to work with. I am a neighborhood customer for life.
Quick. Professional. Friendly. Clean store. What else could I ask of a tire place?
BEST of the BEST tire company in Muskegon!!!! Friendly, fast & efficient, good prices, and personable staff. We never go elsewhere. Love Discount Tire on Norton in Muskegon!!!! Sincerely yours, J. Smith. Muskegon, Mi. 49442