Worst customer service and devious membership practices. Virtually impossible to talk with someone who has the authority to help you. Oh and very expensive fees.
Gym is good, BUT beware the dreaded CONTRACT. Here's what they don't tell you and you're probably going to miss in the contract:
They require 30 day notice to cancel your membership. But not just 30 days If you cancel on July 2, you are going to be paying through the end of August. Some BS about their 30 day billing cycle. So you really are going to pay them for 2 months longer than you use the gym.
And since this IS the most expensive gym in town (our bill was over $200 a month), paying for an extra two months when you want to cancel is some pretty shady crapola!
A call to their management company (Wellbridge) was answered with "well, you signed the contract"
As always, caveat emptor because these guys are crooks.
Polite staff, great everything. Best gym in town.
Great facility with excellent staff. Food options are great especially the shakes.
Cleanest and most staffed location! This location is definitely has more of a health club vibe than a gym but that's good for a little R&R after a workout. Also the breakfast burritos are amazing here!
Sales are superb. Prices exuberant. Value poor.
I get a discounted rate because of my health insurance, which makes the price very fair given everything Sports & Wellness has to offer. From free weights, machines, TRX, exercise bikes, treadmills, ellipticals, year round pools, hot tubs, basketball courts, classes, personal training, and more, it has everything. One negative is that there aren't a ton of classes at night, which limits my ability to use them since I work all day. Overall, I think it's the most complete gym in town.