About
Location :
Added by Jopie, at 23 January 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 3:00 PM
Gallery
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13 Reviews
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21 December 2017
I came here to get a car and get a car I did. I quite like the car too! Ask for Rusty he was cool.
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13 December 2017
I was very pleased with my rep, Adam Fauci. He was friendly and knowledgeable and was a tremendous help. He helped me decide to purchase my vehicle within 15 min from the time I walked in the door and he set everything up in record time. I would highly recommend Danbury KIA to all my friends and family.
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04 December 2017
Got great service and a great offer on a new 2018 Forte! I love it! Very happy with my purchase!
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06 November 2017
I walked around outside looking at different vehicles for about 10 minutes, no one came out to me. I went inside and unfortunately I feel when ever they see a woman by herself, the fangs come out! They set me up with a very nice young man, Jake Green. He was helpful & polite but he should really watch his language, it doesn't really bother me but I'm sure it would other people.
He knew how to do his job, a little pushy, but then he wouldn't be doing his job. Once we decided on a car for him it was catch, hook & sink. He did go back & forth a couple of times regarding the price and because I hadn't gone anywhere else I'm not sure if could have done alittle better. I was given $4000 for my trade in of a 2006 Hyundai, so that was good but I'm sure it was built into my lease. I'm happy with the car.
After being there for 4 hrs I was exhausted & when Jake came back with the car (it was supposed to be cleaned) and never was, I took the car & went back at another time. That's another story.
But what I will say is the guys that sit behind the big desk, GM? & ?? Have absolutely no customer service! ! I went back the next day, walked into the showroom where neither one of them asked if they could help me, just talked to each other, followed by some laughs. Jake was not there, but Adam (extremely nice) came out to assist me. REALLY GUYS, Look in the mirror and then tell me who you should be laughing at. RUDE & ZERO CUSTOMER SERVICE is how I'd refer to them.
The service on the car I could have cleaned the windows a lot better especially after waiting over an hour for the car.
Recommendation, shop around. CUSTOMER SERVICE IS SUCH AN IMPORTANT PART OF ANY BUSINESS, I KNOW I'VE BEEN DOING IT FOR OVER 20 YEARS.response / report this review -
27 September 2017
This is the best car dealer ship I have ever worked with. Adam is awesome and so friendly. He will make sure you get what you need and what you can afford!
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13 September 2017
It's an excellent dealership. Dan & James were very helpful. They make you feel comfortable and happy with your purchase.
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24 August 2017
I worked with Dan and Jimmy. They did a great job. Although I was expecting a different outcome, I left knowing that I was in a safe, and reliable car. I went with my 18 month old daughter who at times can be a handful. EVERY SINGLE PERSON stopped and said hi to her. Some even stopped and danced a little jig with her. We had to wait for tooooo many hours to get the car out of detail and she came out with a scratch, while I packed snacks thinking it wouldn't be too long of a wait, we didn't have lunch. So my little girl was slightly upset, and they didn't seem to mind that she was crying for a moment. Dan took some paper out and a pen and there she was playing with a calculator and crunching numbers to her invisible customer. It was a long, hot, chaotic day but every one at Danbury Kia was pleasant, and made the experience enjoyable. I have already recommended them to three people who are in search of a new car.
the only suggestion is that there should have been a little bit more communication on the side of why and how long we have to wait.response / report this review -
30 July 2017
Great service. First, I had somehow made an appointment for major service for a week later than the day I showed up. Nevertheless, they managed to fit me in. Then as the tech started the service, he noticed there was less coolant in the system than there should have been. He investigated and found a water pump leak; replaced pump under warranty. Since I live an hour's drive away, I had planned to stay with the car, but because it was going to run long they gave me a car because they thought the service might take all day. Service was actually finished by 2 pm. Very good and friendly experience. Have been doing business with them since purchase and never had any issue whatever. This time I brought Italian cookies for service front office and another batch for the sharp-eyed mechanic. They are really helpful & pleasant to deal with.
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28 March 2017
As a Kia person.. just moved to danbury and it was my first time sending my car to kia danbury.. will give them 5 stars even 6 stars for the service they provided me and my car.. and everything I need under one roof .. service .. body shop .. everyone who helped me .. they were nice and professional.. thank you kia..next time I will remember your names .but thanks to services department and body shop department staffclean place ..
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22 March 2017
Kia service department Rocks! They are courteous and helpful. My car was in & out in the time ot was promised.
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13 March 2017
Had a terrific experience at Danbury KIA service department! Staff is exceptional and very friendly. TV/Waiting Room with refreshments offered while you wait! In and out under an hour..very professional!
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21 February 2017
The experience with Danbury KIA was by far the best car buying experience I have ever had. Leo, the salesman that worked with me was extremely professional, curtious and did not put a lot of pressure on me to buy a car that you typically get from other dealerships. He was extremely efficient in having all of the paperwork completed when I came to put up the car that all I needed to do was sign my name and he also worked with me in lowering my monthly auto payment without having to put additional money down.
The GM was also very professional with a good sense of humor and got me in and out of the dealership as quickly as possible.
I would highly recommend Danbury KIA!response / report this review -
30 January 2017
All went well. I am happy with the service. I would have rated it a 5 had someone told me that I wouldn't have to pay for the part had a brought the broken one with me.
I wasn't told and paid $35 for the part. Other than that service was great.response / report this review
