The hotel is small. We had a one bedroom king suite. The matteress was so hard sleeping on the floor would have been more comfy. The breakfast was really good. There was no pool heater and it was freezing! The shower curtains were stained.
We usually stay at nicer hotels but because we had our dog with us, we chose this location during our Parent Weekend @ Findlay University. The entire facility has a homey feel. Patrons sat on the patio in the evenings visiting with other guests. Toiletries were tiny. One person use. Room service was adequate. Rooms and bathrooms were clean. Breakfast was very nice and comparable with nicer hotels, actually better than the local competitor we stayed with last visit. In factwe had to pay for breakfast at the previous hotel! Staff was incredibly nicer and more accomodating than the local competition as well. We will probably stay here again based on our pleasant experience.
Our room was not very clean "stuff" splattered on the wall behind the TV stand Floor not vacuumed well A previous guests hair band was still under the dressing counter The carpet in general was not clean. We payed $120.00 for a nite so seems it should have been better for that price!
Stopped in to visit family. Room had a very large bathroom, comfy queen sized bed, and a nice seating area. Bathroom had a heating lamp which was something I've never seen but was a nice touch. Remote for the TV was a "Clean Remote" like you would see at a hospital to prevent germs. Complimentary cookies in the lobby as well as a fire place with seating and a nice large eating area. Definitely one of the better hotels I've been to.
This place is AMAZING Julie at the front desk delivers customer service like nothing I've ever experienced, from the time I called her on the phone to the time I walked thru doors to check in and was able to finally put a face with the name she was awesome, Our room was not ready so the upgraded us for free! such a pleasant experience. The room was clean and spacious. We will definitely be staying here when we travel to see family.
I never even got a room due to stupid card policies. You need to change it to make your rooms available to someone only traveling with cash. Front desk guy could not have been more pleasant and awesome and understanding. He was amazing and should get a promotion. But it is your company I will not boycott. I did not lose out though we ended up going to Hilton which was perfect. And you are the ones who lost out on more than 100 bucks . And a return customer. We do have to travel through to get home and go by twice every time we travel toichigan from Tennessee, but that's a bare minimum of 300.00 a trip you all are losing. Bad policies. Rethink them.
This is the second time that we stayed at this hotel. The first was two years ago and we had a wonderful experience. I'm not sure what happened with this visit, however, I will never stay at this hotel again. The rooms were dirty (un-swept and dusty). Our room did not have a box of tissues and when we asked for a box at the front desk, we were told that the hotel didn't have any. We had to go to Wal-Mart to buy our own tissues. My brother-in-law is highly allergic to feathers. When my sister asked for regular pillows, she was told the hotel didn't have any and was turned away when the clerk left the front desk to go back to the back room where there was loud laughing and conversations. (This was the case most times when we walked through the lobby). Additionally, most of the time, our television did not work; while watching a show the signal would go out and pop back in. In the four days we were there, we were never able to get the same channel. Although my brother and his family live in Findlay, we will be staying at another hotel on our next visit.
Room was very big and accommodating everything was clean. And the crew was very hospitable. Enjoyed my stay.
Great hotel, best price to quality ratio in the Findlay area, and my family stays here regularly. The rooms are spacious enough for my family of five to be comfortable. The pool is small, but big enough for the kids to have fun. Only big downside is they just took out the hot tub, so we may start looking elsewhere.
Clean and comfortable. The suite was roomy, and I liked the separated sleeping area from the "living room". My complaint was their continental breakfast was truly terrible. It was typical hotel food, but some how worse. Like it was constantly reheated from the previous day.
Huge room. Very comfortable bed. Jacuzzi shower. I don't think every room has one but I got the last room available and it was still very reasonably priced.