About
Location :
Added by Jopie, at 20 January 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 6:00 PM
Gallery
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12 Reviews
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15 December 2017
Called service for an issue on my 2014 Odyssey. I asked on the phone if a transmission issue I was having would be covered under warranty. The Rep questioned if I had properly serviced the vehicle in the past. I advised it was recently purchased as a 'Certified' honda. More questions about where I bought it. (which should't matter if if was a Honda Certified vehicle). I then advised that there's a Honda Service Bulletin #XYZ for the issue and it says a software update was needed. The Rep then advised that software updates aren't covered under warranty, and that I would pay a $125 diagnostic fee anyway. (the service bulletin I had in hand said it should be covered under warranty)
To make a long story short, I hung up the phone, called another dealer and the rep on the line made a lot more sense. I brought my vehicle in and they fixed my car and it was all covered under warranty.response / report this review -
29 November 2017
We just got our second car at Colonial and both times with Andrea. She is amazing! Everyone there at Colonial makes the experience smooth. Now we are going back to get our daughter her car as well. Once you deal with a great place like Colonial you don't want to go anywhere else!
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24 October 2017
Very wonderful sales rep. helpful and patient. Ty Barry Otto
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11 October 2017
Manny put me in an amazing car and made my first buying experience very easy. He was honest and thorough with providing me all the information I needed and answered every question I had. He worked with me and made everything easy for me throughout the process. Manny was extremely polite and professional, and had great customer service skills. I definitely recommend getting a car from him! He was great!
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21 August 2017
Desiree was extremely helpful with every aspect of getting me into a new Honda. This was my first time leasing a car and she helped guide me through every step and made the whole process so simple and easy. I'm very happy with the service I recieved and would definitely recommend it to my friends.
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26 July 2017
The only reason why I hate to trade in my car and do an upgrade is, Worst customer experience & tricky auto loan games. I would say that all other dealership should learn from colonial Honda to treat their customers. Stress free and Best Finance options. Excellent inventory. They treat their customers irrationally and equally. No stupid trade in values for the car we drive.
I cannot forget to mention my sale woman Desiree. She is super friendly and super prepared for the work she is doing. When we walked in she had home work done on our odyssey with all new features. It was brand new model in market and she was super prepared.
I was super happy when I drove my car out. I did recommend the same to my friends.response / report this review -
28 June 2017
Andrea did great helping me get the right car. She has great customer service skills. She worked with my budget and thoroughly reviewed everything with me. Checked in to make sure I was satisfied. Great place to buy your next Honda.
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31 May 2017
Barry Ott provided excellent, low-pressure information and advice that made the purchase of our new Honda Civic Hatchback a thoroughly positive experience.
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09 May 2017
Todd was dedicated to helping us find the car we needed at a price we could afford. He went the extra mile to work quickly and was easy to reach when we had questions.
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19 April 2017
We were 900 miles from home when our check engine light came on. Feeling worried and vulnerable, we pulled up to Colonial Honda at about 1:30 in the afternoon. From the moment we walked in, we became greatly re-assured. Everyone there was friendly and the service manager, Justin, was great, keeping us informed and offering to drive us somewhere to get something to eat while we waited. After a couple quick hours, Justin came in with the news that the problem had been fixed and we were on our way. It all went so well and so smoothly that we had to write this review. When you're on the road with car problems, it's easy to get ripped off. Luckily, we found Colonial Honda.
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23 February 2017
Purchased an S2000 over the internet. The Manager, Fred assured me the car was 110% and that I would not find a nicer one anywhere. When the car was delivered I looked it over and tested everything. The air conditioning was on as it was a warm day in July, but it was not blowing cold air, in fact it was blowing warm air. I contacted Fred immediately and informed him of this issue. He said " we stand behind our cars, please take it to your local Honda dealer and have it serviced, send us the invoice and we will reimburse you. Well 6 months later countless phone calls, faxes, emails to Fred and Nick and nothing. I expected better from Honda as I've purchased many Honda's in the past and the dealerships were always honest.
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27 January 2017
Honest, dependable, friendly. I've been working with Colonial Honda since we gave my mother-in-law our Civic Hybrid in 2009. The service is superb and they have never let us or her down. There is a reason that more than 300 plus reviews later, they've earned 4.5+ stars. Gil, Virginia and all the people are just so easy to work with---like family---and they take care of you. I've worked with many dealerships over my 25+ year military career around the country and this is easily the best car experience, "period."
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