Name: Classic Accident Repair Center
Address: 8697 Tyler Blvd, Mentor, OH 44060, USA, US
Telephone: +1 440-205-9900

Classic Accident Repair Center is a car repair, located at 8697 Tyler Blvd, Mentor, OH 44060, USA. They can be contacted via phone at +1 440-205-9900, visit their website classicaccidentrepair.com for more detailed information.

Location :

8697 Tyler Blvd, Mentor, OH 44060, USA

Contacts :

Added by Jopie, at 18 April 2017

Monday 7:30 AM – 5:30 PM
Tuesday 7:30 AM – 5:30 PM
Wednesday 7:30 AM – 5:30 PM
Thursday 7:30 AM – 5:30 PM
Friday 7:30 AM – 5:30 PM
Saturday 8:30 AM – 12:30 PM
Sunday Closed

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Kathy Ursu

10 December 2017

Everyone was professional and kind. They did what they said they were going to do. They kept in good communication, updating me on the progress of my car.
Andrew Zarlinga

17 November 2017

Received my car got me in in a timely fashion and work looks better than when I️ gave it to them
Thanks guys
Rebecca Tucker

12 November 2017

Classic took amazing care of both me and my car. They called every other day to update me on Milli (my car), and yes they even called her that when they called me to update me. I was beyond pleased with their professionalism and expertise.
David Waltz

31 October 2017

Awesome people and awesome service. They called me with updates almost daily and delivered my vehicle ahead of schedule. Best service in town.
Ron McIlvaine

28 September 2017

This company is so easy to work with and helpful. They made a difficult experience tolerable. And my car looks great!
Frank Cikach

16 June 2017

Excellent from the time I stepped into the building. Went right out to my car, explained the steps needed to complete the repair, set me up with a rental, spoke to my insurance agent, ordered the parts, installed the parts, called me when ordering, upon arrival of parts, and approximate completion date. All this and I had my car back in less than than a week. On top of that they must have buffed out the entire car as it never looked this good.
Debbie Evangelista

16 May 2017

I was very impressed with the exceptional customer service! Like nothing I've experienced before. They kept me updated every step of the way from start to finish. Great team!
Elizabeth Collins

11 May 2017

Excellent customer service! Kept me updated almost daily. The work was flawless. I highly recommend this company!
Stephanie Bullock

26 April 2017

I was rear-ended and they repaired my vehicle. The staff was polite, helpful and they had a rental waiting for me when I arrived. They were really good about keeping in contact with me to let me know how things were progressing. When I got my car back, the repair was impeccable. They also cleaned the inside of my car, which was great because I have my dog in my car with me a lot, so there was quite a bit of dog hair in there. They even vacuumed his little doggy car seat. They were awesome! I hope that I don't have any more accidents, but if I do, I would 100% use them again.
Linda McConnell

25 April 2017

When we went to pick up our car Friday afternoon, it became evident that during the course of them having it, it had developed a problem - needed to be jump started. Not sure they planned to tell us that - it seems that maybe they were going to just let us drive away without saying anything (though one fellow made a joke about 'if we can get this thing started' when we arrived, but we had no idea what he meant and he didn't explain) - they were going to leave it running in the parking lot while we finished the paperwork - but we shut it off after looking at it, and then the porter who had driven it around suddenly appeared asking for the keys, apparently to see if it would start, and it wouldn't. (I'm very happy he did that - porter, whoever you are, you did the right thing!) Whereupon we were told that "this happens, the battery can get drained when they're working on it with the doors open, we'll put it on our battery meter." Ten minutes later someone came and said that while it would start with a jump, the 'check engine' light was on and so they would take it to the dealer in the morning, and someone would call us to let us know what was going on. NOBODY EVER CALLED and when I finally called the dealer twenty minutes before closing on Saturday, they knew nothing about it. I am furious. We are still without our car and don't even know where it is, what's wrong with it, what it's going to cost, or when to expect to get it back, and meanwhile we're probably paying for our rental car now since the insurance company thinks the car's been delivered. I can't recommend this place. They're super nice and friendly when you go in but this is completely unacceptable. I know that it's unlikely they caused the problem, it's probably just a coincidence, but they didn't do what they said they'd do and I don't understand that. I could have driven it to the dealer myself last night and now I wish I had! Not only that, on their website they post a number with supposed 24 hour availability, but nobody answers it and there's no voicemail. Not a good way to run a business. I can't wait to see if they'll make any effort to make this right. UPDATE 4/25/17 I must give Classic Accident Repair credit for persistently reaching out to me about this until I finally returned their general manager's call. I am satisfied with the conversation I had with him and with his effort to make this right. It sounds like they've made a serious effort to correct the issues that I experienced.
Mark Drotar

25 April 2017

Outstanding customer service. Their staff was attentive and informative. I was kept informed and updated throughout the repair. Their work was stellar and my vehicle came back to me like as clean as the day it came off the showroom floor.

While I hope not to need them for collision repairs again soon, I highly recommend Classic Collision to anyone in this area. They simply are the best.