City of Hope? More like City of Despair. If I could, I would give zero stars. As my father was running out of options with colon cancer that was metastasizing, Kaiser basically gave up on us so we were desperately looking for help. City of hope is well known for cancer treatments and clinical trials that have helped many patients, we were hoping that my dad would have been one of them. We walked in so hopeful and walked out with all of hearts the heaviest they’ve ever been. Dr. Lee was the absolute WORST!!!! He has NO empathy for his patients or their families AT ALL. He walked in, in a hurry and quickly started explaining how there’s absolutely nothing he can do for my father. As my dad desperately pleaded to him to give him another option for a longer time with us or something, anything to help him, Dr. Lee interrupted my dad telling him he had 2 choices: die without treatment in 2 months or die in 6 months with therapy, but be paralyzed from the waist down. It felt so unreal how mean he was being, he could’ve let us down easier, nicer, not so rude and cold. His demeanor was unprofessional, so much that even the young woman who I assumed was the physician assistant or a resident deeply apologized as soon as Dr. Lee left us in the room bawling our eyes out. I would never, ever want anyone to ever feel so small, defeated, and helpless. This was the second worst experience in my entire life. Just for those who may wonder, the first is my dad dying.
City of Hope Comprehensive Cancer Center is simply unmatched with it's world class superior technologies. And with It's great combination of Doctors and Nurses that strive to accommodate all of their patients to the fullest. It's no wonder all the them are HEAVEN SENT in my eyes. And without this Hospital, I just can't imagine what it would be like without CITY OF HOPE. Jus be grateful for our Lord to provide such a beautiful and caring place in our life.
This is the most overrated cancer hospital in the country. I've been to several of them and this is the worst by far. Most people don't know the difference. It is over crowded, lousy inexperienced doctors, so many mistakes they make and people don't even realize it. I could write a book on their short comings. Go somewhere else if you value your life.
What are the best cancer research hospitals in the world. It was a pleasure to help set up an entertainment program for the children who are being treated
The Village is a great place to stay its very helpful !
EVERY HOSPITAL SHOULD BE LIKE CITY OF HOPE. AND EVERY HOSPITAL SHOULD LOOK AT COH's PATIENT QUALITY CARE AND IMPLEMENT IT AT THEIR HOSPITAL.
So much too share so little time. At times we were given appointments during holidays( like Labor Day) but then the personnel is compromised/short, longAlthough you do find effective treatment for cancer, the protocol can be aggressive, in other words a bit too much. Not giving enough spacing for the testing. Bottom line is about the big bucks. 😳😉
COH is a wonderful facility. Thanks to their caring Doctors and Nurses my brother survived his bone marrow transplant. We were all treated like family during those 18 months. May God blessed you all.
I pretty much grew up in this hospital throughout my childhood my dad was battling leukemia and then pneumonia a few times. The doctors at Queen of the Valley Hospital gave him 2wks to live before we took him to City of Hope! They NEVER gave up on my dad and saved his life!!! I am forever grateful and thank God for blessing us with such amazing doctors and staff at City of Hope!
My child tragically lost her life last year at City of Hope hospital, Duarte, CA. She was admitted to the hospital with an unresolved urinary tract infection. There were numerous mistakes made prior to the actions which ended her life but what I am about to tell you was no mistake.
On the night before we hoped to be discharged, she was given an enema. Her bowel perforated. I begged and pleaded for over 9 hours for a surgeon, but the total lack of care and disregard put my daughter in a horrific medical situation which was ignored and dismissed to a point which was not survivable.
Finally, at my wit's end, I dialed 911. They would not come because she was already in a hospital and it was not their policy.
Only after I had called 911 did they make any effort and called the emergency response team. But to my devastation this team abandoned my child, as well. The call went out overhead and a whole team arrived including an emergency response physician and the hospital administrator. They acknowledged she was in critical condition and left the room. The doctor and hospital administrator went and sat at the nurse's station. A surgeon was not called for an additional 2 hours. This is abandonment!
It was 9+ hrs after the enema before they finally called a surgeon. When the surgeon arrived she had to intubate my daughter in her hospital bed, as she was barely alive. My daughter was in respiratory failure, septic, and hemorrhagic shock as she entered surgery. Over those 9 hours all of her bowels died while they let her suffer in pain as I screamed for help. This was not just one bad apple, this was the entire staff The treating nurse, charge nurse, doctor on call, emergency response doctor and hospital administrator, etc.
It was like drowning in slow motion while the lifeguard is swimming just out of reach, with no intention of rescue!
I am telling her story because if this sadistic hospital staff will do this to a 26 year old young woman they will do it to you, me or anyone else for that matter.
As a time perspective, my daughter had finished a full semester of school just 3 weeks earlier. And exactly one month later she would NOT be fighting cancer that night, but fighting to keep the hospital staff from killing her.
I still feel the debilitating emotional pain of a mother who couldn't hold and comfort her dying child because I was fighting with everything I had to get her help. It should be simple, right? But Why? Why didn't they help her? I am asked this question every day. It's so hard to believe because it's their job, it's a hospital, and that is something hard to comprehend.
We as patients, parents, family and friends enter a hospital in good faith that the staff is indeed in the business of saving lives. But as I can so horrifically attest, I watched my child die slowly and painfully by the intentional refusal of care. You are at their mercy and if they do not act, you will die and there is absolutely nothing you can do about it.
I will say this clearly, I tried for over 9 hours to get this hospital staff to call someone to save my child. I can still feel the coldness, the disdain and lack of caring, it was palpable. I still become nauseated as the flashes of my child's face, her fading voice, and her legs, mottled, purple and cold from the lack of circulation because the extreme abdominal pressure from her exploded intestines. My child was intentionally neglected by this hospital staff in the most torturous way possible. This hospital proclaims to be the City of Hope. Then why did they put my child in a "Hopeless" situation which was not survivable?
I will never understand the cruel intentions of this staff, but I will say the neglect and inhumane torture of my child was the greatest failure of the Hippocratic Oath I have ever seen.
I owe it to my beautiful, kind and caring child to tell her story. No mother should have to beg for the life of her child while sitting in a hospital!
I have nothing but gratitude and appreciation for City of Hope. My mother who passed away last August was admitted into this hospital May 2011 after a surgeon was refusing to operate on her breast cancer because her insurance wasn't approving the surgery fast enough. City of Hope took her in even though she was low income and her insurance wasn't going through. Even though they had caught most of the cancer, a little passed by and was what caused her death last year. The doctors and nurses were fantastic, helpful, and overall amazing. They helped her live another five happy years with us.
Saved my life or a least made it a little longer because I'm still here enjoying life with my loved ones and still breathing!!!
My dad has received excellent care by the most professional providers. We are so thankful for COH!
I wish to thank the surgeons, nurses, anesthetists and staff of C of H in Duarte for performing a successful total male urethrectomy on me this November 16th. I am cancer free now and recovering splendidly. I especially wish to thank Drs. Wittig and Chan for their professional perfection for what was a daunting experience for me. God Bless all of you.
🕯️Beautiful place.✝️ Bless all these patients that are here.🏥 Staff super helpful. Picked up my cousin with Leukemia here
Highly skill staff nurses, labs, radiology, Doctors front desk, volunteers, everybody very helpful and courteous.
Thank you everybody. God bless you all.