City of Angels Veterinary Specialty Center
9599 Jefferson Blvd, Culver City, CA 90232, USAAbout
Location :
Added by Jopie, at 03 February 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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9 Reviews
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30 October 2017
This place dispensed a wrong medication to my dog for treatment of leukemia!!!
Please double check and triple check the medication when the staff hands you the medication!!! They gave us a wrong medication which is for another dog who shares the same first name as my dog, Cooki. His name is Cooki Gilson instead of Cooki Chan (my dog's name) and his full name was printed on the bottle of the medicine😵.
I'm not talking about a vitamin! The medicine is a chemotherapeutic medicine for cancer which is practically a poison! Even handling them requires putting on gloves so how could the staff be so careless?? The first two weeks of the chemo pills are of totally different colors than the subsequent ones. I highly suspected that those are not actually the one my dog was supposed to take. After the first two weeks of therapy, his condition deteriorated. Cooki’s lymphocytes counts increased from 9000 to 12000 and his kidney function value got worst as well!!! It was not until the subsequent medicine was taken that his white blood cells count eventually came down. My dog's blood works have been showing continuous improvement after the correct medications were started. Therefore it makes me very suspicious that my dog wasn't taking the correct chemotherapeutic medicine for the first week although there's no way to confirm and the staff of course did not admit any wrong doing.
I am so glad that our senior pal is still here. The fortunate thing was that they didn’t kill him!!!
I'm very disappointed and very unhappy!!! How could this have happened? We are planning to file a complaint to the veterinarian board!!! Someone needs to investigate this!!! This is serious!!! If our pal is a humando you know how serious this is? They are very unprofessional and careless!!! They were supposed to send all the tests results to our regular vet after our very first visit but it didn’t happen until we caught their mistakes which was at least 2 weeks later. Our regular Vet, the one who referred us to this specialty group said “I didn’t know that Cooki is on Chemo now.” OH My!!!!
We are very very upset. How can you trust them and send your furry friend to them again??? We want to contact the owner of this practice and we think the owner need to take this seriously! They didn’t do any refund of the wrong medication or any other compensation to us!!! Zero!!! Zero!!! Unbelievable!!!response / report this review -
29 October 2017
I had an horrific experience at this place. I had been given information by Steven Centalo ( I’m not even for sure that he’s a license Vetinarian) which now appears to be false about my dog’s health and made a decision to put her down. I felt intuitively that something was not right about the doctor but thought that it was because I was so emotional about my dog being ill. However, what I felt from the doctor initially pan out to be true. After I read his notes regarding my dog’s health at the time I put her down, I realized that I may have murdered my dog because all this guy was trying to do was to get me to spend “money” on her hospitalization so much so that he had to go along with my decision rather than to say to me he was a “liar for money!” Later, wanting to understand why he could do such a thing, I found a picture on his facebook page with a “white-sheet” on his face. As an African-American woman, I am upset to the utmost right now and feel that I put my dog down wrongfully! Hurting so bad right now.Beverly, here’s an item that I found on Steven Celano’s facebook page after experiencing his statements to my son and myself regarding Sheeba on the morning of 10/9/17. As a person of African-American descendants, what would you think?
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24 April 2017
It's been a long hard, painful and frightening road for my boy Lamont and myself. I put all my faith and trust in Access hospital and I am very grateful for their efforts, but mistakes were made, something obvious, very basic overlooked. Owning up to this seems to go against the corporate structure of this hospital and medicine in general. $7000, no diagnosis, no treatment,idiopathic, the term doctors use when they just don't know. Sent on my way with no hope and $7000 poorer. So it was up to me and me alone to try and save my boys life. Sometimes you must stand up even if things won't work out the way we hope they will. Hopefully my boy is on a slow road to recovery after weeks of worry and research and also due to the intervention of other medical professionals . Let's pray. One last word to the administrative offices of this hospital not to the doctors they were kind and caring but human.
" How people treat you is their karma; how you react is yours."
Wayne Dyer
Dear friends and animal lovers, the hospital and this hospital is not a mom and pop operation. It is a huge cooperation with five or six hospitals throughout Southern California. It has blocked me from posting this on their website . Please help me and copy this and post it on their website or your page or whatever. Please post. I will not go quietly into the night on this one. Thanks so much one and all.
Access animal specialty hospital in Culver Cityresponse / report this review -
03 March 2017
Word can not show how thankful I am to them for saving my dog life. My dog had a accident while I was away from home. She cut her mouth on something sharp causing her to bleed like a fish. I return home and found she was hurt and bleeding. I took her to the vet down the street from my house and the refuse to help due to they not having any doctors on duty but there were nurses that could have help but choose not to due to too much blood. I took her to another vet 3 miles away and they refuse as well due too the doctor was leaving for the day in a hour!!!!!!! And the care she needed would take longer. They halfass wrap the wound anfd told me I needed an 24 hour hospital. I found this place on google and brought her here. My dog had been bleeding for 2 whole hours and was barely hanging on when I got there. The staff rushed to my truck and yoom her in and work on her for some hours and was able to save her. I'm some thankful for them saving her. I wish all Vets were like them helpful kind and even when I had trouble paying they still work on her and work with me to get her help. God bless this hospital!!!!!!!!!!
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26 November 2016
A bit pricey but they took care of my dog good.. the staff was very professional
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24 July 2016
3 reviews
1.0 star rating 7/23/2016
If I can prevent even one person from going to this hospital and experiencing what I recently did, I will be proud. Our beloved dog went in for a biopsy and came thru it well, we were sent pictures of him sitting up and he was able to walk. During his overnight stay he started to go lethargic which turned into a week long life and death ordeal. He suddenly had issues that he'd never experienced before walking thru their doors, things that had been completely checked out prior to his biopsy and did not exist. Branter was his doctor and she was simply too busy to focus on our urgent situation.
After 6 days in hospital, they got him back on his feet and sent him home, but that only lasted a week when he started bleeding in his gastrointestinal tract and was rushed back to the hospital. Branter was there and sent us an email which essentially said that she should've had him on the medication to stop this from happening but they can fix the problem with treatment12 hours later he was in cardiac arrest and passed away.
The original condition my dog had was NOT immediately life threatening in any way, it was something that could've been managed with diet and medication. He died from the treatments they did to fix the bleeding that would've never happened if he was on the proper medication. This is 100% veterinarian error in my opinion. The fact that he went from a happy dog, walking twice a day and showing no outward symptoms, to dead in just two weeks is unforgivable and devastating. I sincerely hope our story will deter others from risking their animal's health at this hospitalresponse / report this review -
05 May 2016
Their doctors are good. Dr. Aldridge & Dr. Daniels looked after our dog with Pancreatitis. However, when they attempted to put in a feeding tube, they put the tube into her airway and put food into the lungs. This caused pneumonia. However, they did 'make-good' by us by capping our expense & ensuring we weren't conflicted, and they made sure to give her extended care to get her back on the right track. This is a professional group,and I'd highly recommend them
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29 April 2016
Under horrific circumstances, I came to this facility for the first time (being in need of E.R. care for my unresponsive dog). Unfortunately my precious "Hardy" could not be resuscitated. This happened 2 days ago & I'm still in shock that he is gone, and his brother "Eli" is looking all over the house & backyard for his buddy (they were from the same litter). We arrived approximately @ 7:45 & they went to work on him right away. The staff was extremely compassionate & attentive. Being in shock of what was going on, when I was presented with options to dispose of his body, I opted for cremation. The next day upon further consideration I changed my mind & wanted to bury him in our backyard. When I left work early yesterday & came to the hospital to retrieve my baby, I was assisted right away. They were very busy and the waiting area was bustling with activity, but "Alex" informed me that he would help me shortly, which he did. He went & got my baby from the fridge storage & brought him on a gurney to the rooftop parking area & gave me a hug & spoke consoling words to me. I don't think people understand how much just a few kind words can make a difference when going through traumatic situations. Sorry for the long post, but I can't express with words how much I truly appreciate the treatment they gave me, my family & the tenderness they showed to my baby Hardy. God Bless them all.
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10 February 2016
My cat had a stroke on super bowl sunday. Found them and could not have asked for more compassion and reasonable fees. Had to put her down. I highly rec them.
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