Both of my surrogate experiences have been wonderful! I have had nothing but excellent support and communication from Circle and all of its employees. I would highly recommend Circle to anyone who may have an interest in surrogacy and I would share my experiences with whomever had questions! This is a great agency and I would recommend them for sure to anyone looking to become a surrogate! Thank you (BTW, my son got a hold of my account and changed my pic and name)
I am in the middle of my third journey with Circle. From the very beginning with my first journey, my experience with Circle has been nothing short of phenomenal. Through the highs and the lows (more highs than lows), Circle staff was always there to support me in anything I needed.
One of Circle's strongest qualities is matching. I have been matched with the most amazing IP's, they are like family to me now, and we keep in touch regularly! The attention to detail and their efforts in matching us certainly paid off! Love Circle, and thank you so much for such great experiences!
I contacted Circle after reading some positive reviews online during my search for a surrogate. Overall, I found their intake process to be slow, overly complicated, and in general far worse than the dozen or so other agencies I contacted. Most off-putting was the fact that they require a 2.5 hour video conference with both partners and filling out a lengthy (15+ page) profile at the very start of the process - before they give you any references, the agency contract, or sample surrogate profiles. I understand the desire to only deal with serious potential inquiries, but this borders on ridiculous as it is unrealistic to ask for such a commitment when we're vetting multiple options. Trying to coordinate 2.5 hours during the work week (or one Saturday per month) on a different timezone for the both of us proved untenable. Only after I pushed back multiple times did they finally offer a "pre-consultation" call with their lawyer to discuss high level fees and process - but still insisted that we'd have to do the 2.5 hour consultation before getting any real info. Very strange and based on my experience in vetting several other agencies, definitely not the norm for the industry.
Additionally, the overall service level I received during the sales process (from Sarah the Outreach Manager) was at best lackluster. She was indifferent to the burdensome nature of process and at times arrogant in her tone - insisting that they know best.
I'd suggest looking elsewhere for an agency.
My sister and her husband use this agency and have spent well over $150,000 and going on 3 years and still no surrogate. The agency is depleting their resources and I think it is because they are hoping my sister will give up and the contract is written so that they do not get their money back.
I have done one egg donation through Circle, and just matched with a second set of parents to do my next one. I really can't say enough great things about Circle! I always felt like they put my safety and happiness above everything else, and were really on my side and wanted to work out what was best for everyone, rather than the quickest way for them to make money.
My program coordinator, Dory, was also amazing! She was always very prompt to get back to me if I had any questions or concerns, and she was very much on the ball the whole time. All the staff that I interacted with were kind and professional, and walked me through every step of the process. Elinor, the matching coordinator, was also always kind and patient with me, yet got back to me quickly if I contacted her.
I also think it's great that they support known donations so much; it was such a great experience to meet the parents I was donating for on Skype before making a decision, and we hit it off so well that we even had dinner the night before my retrieval!
I realize that I sound like a commercial, but I honestly couldn't have had a better experience; the whole time, I kept saying that it was going too smoothly and I expected a hiccup any day; luckily none came :-) I would highly recommend Circle to any woman looking for an egg donation agency.