Sales and Service teams are spot on. I appreciate the fact that they tell it like it is and deliver what they promise without any typical car dealer gamesmanship.
This place is a must if you are looking to buy or service your vehicle! Very friendly staff & excellent customer service.
Wonderful sales staff , Kevin and Joe were amazinglove my new SUVwas working with another dealership but we felt comfortable buying from a local dealership that made us feel like family
after 4 wasted trips, $800 wasted and 10 hrs of wasted time, i finally decided to take my truck to Buffalo Wild Wings..they charged way less for the same amount of knowledge! and i got lunch! I wouldn't trust these guys to check my tire pressure.
FYI- If you drive a one ton truck, you should only expect about 20k miles out of your tires cause apparently GM is too stupid to design a truck that can handle any weight in the bed and use tires that can last. 5 ⭐️⭐️⭐️⭐️⭐️ for BWW's though, at least they're honest about their knowledge of vehicles! and 1 ⭐️ for Michelin, apparently some of this is your fault too 😂
Kevin did everything he could to get me every detail and photo possible before i took a five hour road trip to see the car i was interested in. Once i was satisfied, I headed out to meet him to which he finished all of the paperwork so that it would be done before i got there. The car was just as described and I am very happy with my purchase as well as with the service i received. I would definitely give them my business again and Kevin seems as honest as they come.
Best place and best experience ever buying a vehicle. They went above and beyond my expectations. Very friendly and knowledgeable staff, Joe Penrod especially is the Best Salesperson I've ever met & dealt with. Customer Service and Satisfaction are #1 hands down!!!
My wife and I get all of our service done a Nicholsons. Friendly and helpful staff, clean waiting rooms and quick service.
While getting a recall done on my Pontiac vibe for air bag my dash got all scratched up poor service.. no customer service help at all till after a few months the problem was finally resolved.
Purchased my last car with this dealer. They were great. I'll be back!
I have bought 2 cars from Ted Mast. He was both very personable and professional. Could not have had a more relaxed, comfortable experience. They have my business!
DO NOT TRUST YOUR VEHICLE WITH THESE PEOPLE. Specifically RANDY (Head of Service Dept.), he gave us his word there was an isolated problem with my grandmother's Saturn and charged us $1000 to fix said problem. Immediately after picking the car back up, the same exact problem still happening. Took several weeks to get him to back up the "warrantied" work, while he wanted to charge us hundreds of more dollars to fix the same problem. After they replaced the parts AGAIN and had the car for another 2 weeks, the problem is STILL NOT FIXED. And now he say's that wasn't the problem to begin with, better buy a whole new transmission. THIEVES AND LIARS. No shame even when robbing a senior citizen. Off to small claims court we go! WHAT A JOKE!