They keep sending out those deliberately deceptive "contest" flyers to make it seem like the recipient has won something when in fact they then require you to come in to "see what you've won", and that is almost certainly not what the flyer suggests is the prize the recipient has won and is typically something of nominal value. This is an old scheme practiced by a lot of dealers so they're certainly not the first to pull it, but I've typically only seen it in larger towns where dealers are generally slimier and don't need to care as much about their reputation. I didn't expect a dealer in a small town where reputation matters to stoop to this level. Be better than that.
Great experience! Kenny went out of his way to make us feel comfortable and give us the best deal possible on our new vehicle. Then Mike in finance spent over an hour with us helping us choose the best financial plan to fit our needs.
Very friendly. I would definitely recommend and also return when I'm in need of another quality Chevrolet. .great dealership. Honest straight forward folks. How about that. .an honest car dealership 😊😎😘
Gals in the service department are pleasant and helpful. The staff at the dealership have all been a tremendous help with my questions and concerns.
(Mayor) Armstrong does a great job of promoting good PR experiences with everyone. 👍😊
Thanks Chevrolet of Columbus!👍😊
Really enjoyed my buying experience at this place and I love the camaro they sold me. The non-commission sales staff are awesome to deal with, Kenny being the one who helped me get my car. All of their staff were funny, nice and professional. I wouldn't hesitate going back there for anything, or recommending anyone I know to them. Thanks!!
We love Chevrolet of Columbus. Kenny Wilkes is the best salesperson ever, like a friend. It was fun. They made us a great deal. We are life customers now. I love my new Colorado. It is a class act 5 star business.
Not a good experience. My goal was to look at a specific vehicle that I had found online. I found the vehicle I was interested in, got out to take a look, and got caught by a salesman before I could approach the vehicle of interest. I only wanted to look. We spent 15 minutes with me asking if I could look inside and see if my contents would fit in the back seat. Another 15 minutes with the salesman telling me the keys were in the office. Another 15 minutes went by with me waiting in the lobby while he went down the back hallway for something. Ready to leave, I walked out and got in my car.
He came out, asked me back inside, then filled the list with all kinds of pertinent and personal information. Wasted our time.
All I wanted was to open the door to that old truck; almost forgot what I was there for. Finally, another 15 or 20 minutes went by, and the vehicle was brought up to the office. I was peppered, interrogated, and sidetracked with diversions and questions regarding other vehicles; all costing three times or more than the vehicle I was interested in.
All I wanted to do was look inside; a simple 5 minute vehicle check. Instead, was exhausted by being talked into something else. After an hour or two of diversion, I was finally allowed to take a look inside the vehicle. I don't want it. Could have done that in five minutes instead of wasting my afternoon.
I don't want that vehicle, neither do I want to do business with high pressure sales techniques.
We had a great time today shopping for a new vehicle for my grandmother. Shelby was very patient and fun to work with. I loved how we weren't pressured into buying immediately but how the staff took time to explain all our options. We haven't bought yet but we will definitely be back and will recommend to others!
I recently purchased a used truck from this dealership. This is our second transaction within the last two years. Both times we have been very pleased and completely satisfied with the vehicles and very pleased with our buying experience. Kyle Jewell, Team Leader, was our sales person. He was very patient and worked with us to accommodate our need/wants. Kyle plus Nick and Mike treated us with friendliness and respect during the whole buying process. Owner, Leo, even took time out of his busy schedule to stop and chat with us.
The staff was friendly, courteous, knowledgeable and respectful. They worked diligently to get me the best deal they could on the vehicle I was purchasing. Although I didn't purchase the vehicle I had originally planned to, the vehicle I did purchase exceeded my expectations. I will definitely return to Chevrolet of Columbus for my next vehicle purchase based on my experience this time around.
Great service. Salesmen Hunter and Jonathan both took the time to show me the ins and outs of the new car, including a thorough test drive and complete walk-through of the various features. It was a low hassle experience and the finance staff worked with me to give me a fair price on the new car and trade-in value on my previous car. Sales floor director Mike (also a sports car enthusiast) thoroughly explained the timeline and carryover of the manufacturer warranty along with other coverage options. Mike even gave some local route suggestions to enjoy cruising with my 1st true sports car. I left happy with both my purchase and my new ride.
Had a good experience leasing a 2017 Silverado. They really worked with me to get the payment where I was comfortable. I had never leased before, and afterwards was worried that I didn't get the best deal. After reading how leasing works and calculating the residual value of the vehicle and then crunching the numbers on what I paid, I did get a good deal. Although now that I understand how it fully works I'll be better positioned to negotiate the next time around. Overall very satisfied with the service and their willingness to work with me. I would definitely recommend.
Great experience. Well trained staff. Non-commissioned salespeople make a real difference. Highly recommended. Not your "typical" car-buying experience :)
I've come in for a few services- Oil change, inside detailing, and weather stripping/tail light replacement. Any parts I needed were in next day for a quick and seamless repair. Everyone I encountered in the service department as well as the Customer Satisfaction Manager are all great and were not hesitant to go out of their way to make sure I was taken care of. I'll be back. Love them!