About
Location :
Added by Jopie, at 05 January 2017
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 9:00 AM – 9:00 PM
Gallery
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13 Reviews
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20 December 2017
This is one of my favorite places to visit when going to Traverse City. Great selection of goodies and awesome wine bar! Great service and friendly staff.
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18 December 2017
What a fun place to shop,our family has shopped here for years.Every Christmas and Birthday's.One likes the wine,another the salsa's Grandbabies love the cherry gummy bears and sour cherry candy,my favorite is the jelly's,bought pepper jelly this time,cherry almond is my favorite. I also bought some of the cherry mustard for the holidays,will be good with some cheese,salami and crackers. Can't wait to get into it!! The employees were all very attentive and helpful and looked like enjoyed working there.
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06 December 2017
I have always loved this store, but my last visit left me extremely frustrated with lousy customer service. We bought a large order and needed to have it shipped. Seemed there were a lot of employees, sadly they must not get a lunch break as they were all gathered behind the counter eating their lunches and snacks. The person checking us out seemed to have great difficulty accomplishing this task. It took about 20 minutes and 5 employees to complete the transaction. We got a half hearted “I’m sorry” as we were dismissed. We asked for a receipt for our purchase and he told us we don’t get one, they would email it. If we don’t get an email, just call. He told us that the party would receive the package on Tuesday because it was 2 day shipping. We left feeling uneasy. Two days later, still no email. I call, no one answers the phone, I have to leave my name and phone number, two hours later, no one calls me back and the store closes. Next day, store is open 1.5 hours, no call. I call back, the person that answers says she can’t send me a receiptand the package won’t arrive till Wednesday night. She said they don’t have two day shipping on Saturdaythis was not expressed to us. She said all she could do was give me a tracking number. Sowhy did you need my email in the first place???? Spend that kind of money and not even get a receipt? The attitude was I was being ridiculous for wanting onewhat happened to this store??? I am sad it is not what it used to be, friendly, helpful, and accommodating.
***Cherry Republic did contact me and rectified the situation. Dawn was amazing and handled it very professionally. Unfortunately, I can not remove this review, so I am choosing to add an update!! I did get my receipts and she made things right! She has made me feel it will be good to go back shopping there with confidence that my next experience will be a much better one! Thanks Dawn!!!!response / report this review -
24 October 2017
Below was an original post that I wrote with a one star rating, however the store’s response to the situation was so amazing that I had to change my review to five stars.
Although I felt discriminated during my visit, good has come of it. I was informed that this was not store policy and that it was an isolated incident with one employee and that would be corrected. I was promised that there would be actions taken to inform all employees of the rights of the disabled and that they were very sorry for my bad experience. They even offered me a birthday present as an apology! This store has always been a family favorite, and even though I had one bad experience there, I would highly recommend to anyone that this is a must place to stop into while visiting TC.
*As I walked in with my service dog today I was approached by a employee who informed me that she was required to ask for my dog’s paperwork even though he was clearly wearing his service gear. I was stunned as no one has ever asked me to do this. I told her his paperwork was in the glove box of my car and I was told I couldn’t be in the store unless I provided the papers. I left in the downpouring ran to get the papers and then I noticed that it went against the American Disability’s Act to ask me for further documentation. I feel what was asked of me today was discrimination against anyone with a disability. I was there to celebrate my birthday but instead was embarrassed and made to feel unwelcome. My dog was doing exactly what he was supposed to during this event, he was by my side, quiet, and working. I don’t understand why this company would require their employees to demand documentation when he was clearly a service dog. What a discouraging birthday.response / report this review -
15 October 2017
Busy location full of a wide variety of smells and tastes. The inclusion of both a small cafe and wine tasting area provides plenty to enjoy while you visit Traverse City. Have kids? No problem! There's a small play area (seriously small) with a ball pit and slide so they can keep out of trouble while you try up to 5 free wine samples or spend $7 for unlimited selection along with a nice cup. Try the Icewine, it's worth it.
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14 October 2017
Cute store with lots of cherry products. 5 wine tastes for free. Small luncheon area with cherry themed pizza and sandwiches.
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08 October 2017
If you like cherries you will love this place. They have a wide variety of products with cherries in them. The prices are high although there are free samples. We went on Saturday afternoon and it was very crowded. They were out of cherry pies which is what we went in for.
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07 October 2017
My wife and I have visited various other Cherry Republic locations in Michigan, but nothing compares to their Traverse City store.
This particular location offers a wide variety of items available for any cherry lover.
It’s also worth noting that this store is well laid out and quite visually appealing.
Cherry Republic- Traverse City is a “must stop” for any visitor in the downtown core.response / report this review -
23 June 2017
Great Cherry items, and a fun play structure for the kids to keep occupied while the adults look around and sample all the food on offer for sale.
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03 June 2017
Very cute store. Good product, drinks, food. Even have a little area for kids to play in.
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17 May 2017
We were there on Customer Appreciation Day and received a free scoop of ice cream! The Cherry jalapeno jelly was great!
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01 April 2017
Kind of a tourist trap but I appreciate the smallest so you can try it before you buy it.
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12 January 2017
1st time visit here & wasn't satisfied with their salsa I purchased. However, I returned the next day & asked if there was anything theh could do& right away the lady that helped said sure, choose another. She even offered a sample of the other choiceshelped me pick the right one. My friend also had some issues with a salsa she bought but had forgotten at home & they still honored her request & gave her a new bottle. Just awesome customer service! The cherry wine & sangria were delicious! The cherry crumb pie was also 😋. Just FYI on the salsasthey run pretty mild. Great little shop & a great town. Definitely visiting again! 🤗😆
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