I hired this company to replenish and level my baseball fields. The price was fair and the job was delayed by a few days, no big deal. This issue was that they never leveled fileds after adding dirt, as requested. I informed salesman about the issue and he stated a guy would be out next day at 9am with tractor to repair. Guy shows up irate that I gave him a bad report even after showing him the multiple spots on the field that were hazardous. He went on to threaten me, the customer if I did not pay because of his poor workmanship. In addition he broke our baseplugs which they did pay for so kudos for that. After the confrontation, I called the sales guy, Jed and he never returned my call. In my opinion, I would not recommend this company to use for your landscaping needs and I will never use them again.
This company was a pleasure to do business with. I built 3 raised garden beds and needed 3cu yards of soil. After calling/emailing/or checking prices online on all local landscape suppliers and some garden stores I finally decided to go with champion. For the price the golden garden mix appeared to have the best ingredients for the best price. We agreed on a price and delivery date and both were honored. I’m looking forward to a happy vegetable garden! Thanks for all you help Lizeth!
I called to give this business a second chance even after having difficulties with a previous order being delivered on time. When I called, I requested the same mulch as previous and for my receipt to be hand delivered. I didn't get the receipt nor did I get the correct mulch. I called to see how we can resolve this(even agreeing to pay the transporting fee to get the right one). The business representative was more concerned with how many times he asked me did I want black mulch (even though that was not done). He then wanted to discuss how the driver gave a reciept and the mulch was then approved with the driver(this didn't happen either.) While I was on the phone, I kept requesting the receipt to document what I purchased. He stated he was sending it. I didn't receive it. I had to call back to get the receipt. This is quite disappointing to experience a business that receives payments for material that the customer did not order and even when the customer suggests to take care of whatever fee there will be to fix it-it is still refused.
I really wanted to like their services, but I can't give them a good review. I ordered decomposed granite, mulch and sod from them. They convinced me to allow them to do the install. This was before Thanksgiving. Since then, they ran out of supplies 3 times and stopped and started the job. They left materials on my grass and killed it, they did replace it. Blocked me in my garage for a week with a pile of landscaping materials. Luckily I am working remotely so I didn't need to leave. They keep apologizing so I a was being patient, but the final straw was this week. When they delivered the last bit of granite they said that due to the ran they could not compact it. The guy said he would come back. He never did! The granite managed to leak under the edging material that they installed and run out exposing the black lining. I reached out to them to tell them to come back and fix this mess and they said they would but wanted more money first!?!? Why should I have to pay when the guy didn't complete the job and promised to come back to finish it. All I want is for the job to be completed and for my yard to look nice. I have been waiting for them to finish it since Sept 2020 and now it is Jan 22, 2021. 5 Months to do a job they promised to finish in 1 week.
I think you need to review the emails and speak to your team. Your people did kill my grass with YOUR material left on the grass while you waiting weeks for new supplies to arrive. You left large rolls of weed liner. Your people did block me in my driveway, I have pictures and texts to prove it. Also, they were supposed to remove the sod and haul it away and they left that in my driveway for weeks, which made huge muddy mess. Your people ran out of supplies 3 times and it has taken almost a half year to finish the job. You have my number, feel free to call me and I will be happy to send you pictures of everything. I kept detailed records including emails, texts and photos. They left the edging off for months and that is why there was erosion. Then he finally came back to finish the edging and he did not compact it and also left a gap in it so that it continued to erode. You are supposed to be the expert. I was told you would make my yard look good and I can tell you that you failed. If an alternative way needed to be taken to prevent erosion, that should have been explained to me.
Excellent service! Needed help deciding what gravel was best for my project. Spoke with Vicki and she was very patient and helpful explaining my options. Delivered and installed as promised. Will be using this place again for my mother's house.