National Funeral Directors Association (NFDA), Cremation Association of North America (CANA).
Family Owned and Operated for Three Generations, Licensed Funeral Director, Licensed Embalmer, Inaugural Member – National Funeral Directors Association (NFDA) Hall of Excellence, Leadership and Excellence Award Recipient – The Leaders Network, Licensed Pre-Arrangement Specialist.
Hot Springs, AR
(Serving Garland County)
Service Cities:
Hot Springs, Pearcy.
Clarence and the CH team did a great job for us during a difficult time!
I had the memorial at the Hot Springs Village location for my beautiful wife. Andrew and his team went above and beyond what I expected. The staging showed everything my wife loved in detail. From cooking to golf to just being out in nature.Everyone who attended couldn’t stop talking about how beautiful everything was. I never had a problem in any and every request I asked. From a final private viewing of my love with our children and grandchildren. A wonderful place to say goodbye to your loved ones.
Do NOT; I repeat; do not trust this place. The director, Andrew Gonzales is a discriminatory rude and crude individual. You can not trust these people they ripped us off thousands and collected on insurance policies they shouldn’t have. They lied from day one the moment we met with wade overturf. I tought he was a good person a preacher at that and he deliberately lied to my wife and family bc they knew we didn’t know our dad had a second insurance policy through them through American annuity and life insurance and when asked to get a copy of policy he deliberately didn’t send then Sharon sent them finally but with held all the information. We got five different statements of what we were billed for. Our father had a policy dating back to 1962 that they owe us money on and refuse to pay. You won’t be happy here with your loved one resting in peace bc you know they doing illegal and unlawful activities. I called the attorney general office and two more agencies bc they are not getting away with ut
Clarence Robinson and the entire staff at Caruth-Hale did an excellent job in making a very difficult time easy for us. Going through the process of preparing for Dad's service was therapeutic and healing. The celebration of Dad's life was beyond what we could have asked for. Thank you! We can't recommend Caruth-Hale enough!
The service was beautiful but getting everything handled was an exhausting nightmare. The staff, particularly Gary, was very intrusive, disrespectful, and unprofessional. He questioned every wish we had for my dads funeral and felt it was his right to call people outside of our family and inform them of our arrangements. He was very pushy and had no respect for my family’s requests and privacy. He withheld information and disregarded what we wanted. He was argumentative and made an incredibly difficult time even more stressful. I do not trust how this facility is operated, and I would never recommend it.