About
Location :
Added by Jopie, at 17 May 2017
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 8:00 PM
- Wednesday 8:30 AM – 8:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 8:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
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12 Reviews
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28 December 2017
My experience here was amazing. Not only did my purchase go viral, but Larry Mcelveen made it 10x easier, and even threw some life lessons in there on the way.
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01 December 2017
Love this business they are fair and friendly! Just got an oil change on my kia rio that I purchased from them 2 years ago at a great price. Tony helped me today with my oil change and even though he was alone at the front desk and somewhat swamped with customers and calls he was highly helpful, knowledgeable, friendly, and prompt. Thanks Tony!
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24 September 2017
This was my 1st experience buying a brand new car. The staff was amazing & did everything to ensure I had the best buying experience ever. "Kaleb" was awesome, and never made me feel pressured.
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20 September 2017
All of the service staff (Adam Taylor specifically) was very helpful, knowledgeable, accommodating and kind. My family has purchased three cars from Car Town Kia USA of Florence and will continue to do business with this location. We also get those three cars serviced at the dealership even after warranty. The service department is also GREAT. I would recommend visiting this location.
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19 September 2017
Great experience - Tony, the GM, was very helpful and easy to work with, as were Billy in sales and Travis in Finance! They were most accommodating with our schedule and always had a smile on their faces! This is my second purchase from Car Town Kia of Florence and I highly recommend them!
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17 September 2017
Just purchased a Kia Sportage. ..could not be happier with the carLatimore was an outstanding salesperson. ..he stayed late to set up our phones and ensured we understood all the features. definitely look at bringing in my other vehicle to trade invery professional staff
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04 September 2017
This is the worst place ever!!! I went to have my 2015 Kia Optima service for a faulty AC. The AC went completely out after only a year and a half. I called to make an appointment. When I got there they did not have my appointment and they said they could work us in. After waiting an hour and half, they came back and told us we had to make an appointment. We returned for them to tell us they had to order the parts. We paid for the parts for a secondary problem (driver's side mirror) and scheduled a 3rd appointment. On that visit they fixed the mirror and sent us home. They did not tell us they didn't fix the AC. We had to turn around and then they told us they ordered the wrong part for the AC. We asked for a loan because it very hot and was denied by the GM because our part was covered under warranty. After going back a 4th time our AC is not working. They said they fixed it but it only works on high and when the car is in motion. We had to schedule an appointment with the Kia dealership in Columbia, SC. This service is horrible. I'd rather eat at a Waffle House with a D rating before I ever come back here again!! We completed a survey after our second visit and gave them a poor rating. When we arrived that's all they talked about how they lost their bonus because of it. Surveys should be anonymous and if not, shouldn't you work hard to correct the problem instead of making it worst. They deactivated my second survey so I decided to post everywhere online I could because people should be warned of their horrible service. I would prefer to give less than a 1 star.
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11 July 2017
Buy a car here! Fast service, friendly staff.
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30 June 2017
Sales staff very friendly even when you are just passing through and nor buying!
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22 June 2017
Quick service dept. Salespeople are friendly without being pushy.
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17 June 2017
Excellent service. The salesmen were professional. And they were fast. A great car buying experience!
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24 May 2017
Service Dept SUCKS!!!
On May 10, 2017 I went in for a routine oil change Service person (Older short white guy with gray hair that sits at front) comes & tell me my oil drain plug is stripped & I either need a new one or replace the whole oil pan. He said the oil plug would be $25 & every time I get an oil change I'd have to replace it. He said they didn't have it but was going to get it from auto zone Called auto zone and they said the kia man just left and the part was only $5.99!!! Went to speak to the guy in charge of parts (Tall white skinny guy with grey hair & raspy voice) to see why they were over charging me. He was very RUDE & nonchalant and acted like he didn't know wat was going on. After arguing back n fourth they charged me $12 for the part. I had things to do so i paid and requested to speak to a supervisor (Kelly the GM was out of town) so I spoke with Tracey. As I'm explaining to her what was going on the tall white older guy w/grey hair from parts comes over to me & threw the box that my part came in at me & said "here take it to auto zone yourself & find out how much it was" At this point I was fuming because he disrespected me and threw something at me like I was a dog. Meanwhile, the manager is standing there the whole time she told me to stay calm and she'd call me About 3 mins later she called me and apologized and nobody should be treated this way Needless to say My entire service was credited back to my account They will NEVER get my service again I felt so discriminated against bc i was a woman, and a black woman at thatresponse / report this review
