This was my first time at Capital Eurocars. Having recently moved to Tallahassee from Atlanta where we used Mercedes of Buckhead, I was very pleased with the service I received from Capital Eurocars. Michelle Albert was fantastic --very responsive and kept me updated. The work was done before I expected and they even took care of an outstanding recall. It was great to see the service they provided as my husband and I both have Mercedes and are happy that we will have such a great group to service our car.
Parke Stafford is an absolute star. He made me feel welcome, and listened carefully to what my needs were, and performed exactly the services that I required. My car was in an excellent condition when he handed it back to me as well. Thank you Parke, it is such a pleasure doing business with you.
Capital Eurocars went above and beyond every step of the way making my buying experience one to be sought after. John, Tommy, and Philip are always seeking ways to make you feel as family in any and every single way. I have been in the customer service industry for over 20 years, and I am not one to be easily impressed. This team/family earned this superb review and they bring a new meaning to a winning culture.
Thank you!
Manny Canha
Tony Taylor is an awesome service advisor! I drive 3 hours to get my service done with him rather than using the dealership in the town I live in. You can trust Tony to not take advantage of you, and to help you get you and your car back on the road in the most efficient way possible!
Anthony Taylor provided top notch service for my car's routine service check. He also got me on my way in excellent time! It's rare to feel fully comfortable knowing that your car is in good hands. thanks
Michelle Albert is a great service advisor! She made sure I was taken care and my request for a loaner was fulfilled! I really appreciate her going above and beyond to provide great service!
Parke Stafford have always been a top knowledge service rep whenever I've brought my vehicle in for service. This is my second vehicle with Capital Eurocars and he's been my service manager for both my vehicles. He's very knowledgeable and always provide excellent customer service. I drive in from a Albany, Ga and Parke Stafford always make my experience a very memorable one. Thanks Parke for all that you do. Keep up he great work.
Bruce Parker at Capital Eurocars was excellent to work with. His professionalism and product knowledge was impeccable. He helped me find exactly what I was looking for, at a price within my budget. The entire team at Capital Eurocars made my experience fantastic and I would highly recommend this dealership.
Austin Avery was my sales person and he was fantastic. He was committed to helping me find exactly what I wanted, while not being pushy. He worked hard to earn my business and I really appreciated it.
He kept in touch with me through email and text and it was easy to make a deal. I would encourage anyone to go visit him. Everyone at the dealership was very kind and helpful!
My husband and I had an amazing experience from start to finish at Capital Eurocars thanks to our awesome salesman, Claude Rabbath - he was great! I highly recommend requesting him if you’re in the search for a new vehicle as he’s 100% honest and straightforward throughout the process. Prior to visiting the dealership, Claude and I conversed back-and-forth via email, he was quick to respond and provided numbers and figures as requested, as well as available inventory options. We visited the dealership to meet with Claude three times before deciding to move forward with a Mercedes Benz. Claude answered all of my questions, was patient and knowledgeable - knew everything about the cars I was interested in seeing (both BMW and Mercedes Benz) and their features - and more importantly, although I was indecisive, he wanted to make sure I felt confident in my final decision. That right there is what makes a good salesman, someone who cares about you, not just the deal. Must also mention, he also worked hard to get us a price we were comfortable with. I look forward to a great relationship with Claude and Mercedes!
Tony Taylor is awesome! He has been my service advisor for three years and I cannot say enough good things about him. Tony always goes the extra mile to assure me my car is in excellent hands. He always takes the time to answer any questions I have, explains the service in ways I understand, very patient and just an all around good person. Tony knows his job and does it excellent!
Overall the lot has good customer service however it's always opportunity for improvement. The services department is Awesome. Tony your the BEST. Not to mention the healthly free snack they offer. Now that's thinking about your customers while they're waiting. How outstanding is that. Also the difference varieties of beverages. All free! I must say they are the best in Florida do to my experience at other dealerships. FYI never go down South to Mercedes dealerships. The experience is horrible and customer service is extremely poor.
Tony Taylor is an outstanding and excellent service adviser. He goes the extra mile to insure that the service on your automobile is taken care of in the most professional way. He explains the service to your automobile and answers all questions that one might have. If you need service on your automobile or have questions concerning a problem, Tony is the person that you need to see. You can't go wrong with Tony Taylor.
From start to finish, this experience was great. Our sales guy - Angus Thomas - was wonderful. He could answer all my questions, knows everything about the car and it's features, and is not high pressure at all. He let me proceed at my own pace. All went well, and I appreciate the gracious care we received.