Great visit with great doctor. Doctor was great, laboratory staff and admin staff was great. Great professionals really looking out for people.
I hate this hospital. We travelled here 5 hours to the burn icu. Most staff were rude and uncaring. Did not provide information on what was available for families. Husband suffered due to lack of pain medicine. Overall very bad experience!
Very poor, yes there was some nice nurses but it doesn't outweigh the fact that every time we are sent there our children are treated horribly. Numerous times we have been sent to Cabell as direct admit and told we had a room ready on the pediatric floor and every time we are sent through the E.R. This last time was the worst and I refuse to ever take any of my children back. We were once again sent through the E.R. While our son was under respiratory distress had us sitting on a bed in the hallway for hours before ever putting us in an actual E.R room. Then once they finally moved us up to the pediatric floor the respiratory male nurse had 3 other female nurses to come in the room and hold my 16 month old son down just to put an oxygen lead in his nose. Then several nurses came in continuing to try and place an IV after I brought to their attention that my sons arm was swollen to the size of a golf ball because the original iv blew and none of the nurses bothered to Check it. They blew 5 of his veins and dug the needle around under his skin trying to find the vein, even popped his leg while "holding" him down. They had my baby so scared that he would go into fits anytime someone with gloves would walk into the roomhorrible place. Period.
Love this hospital everyone was so nice and was great with my son. It was very clean and the rooms are comfortable which makes it easier being in a hospital.
Good luck trying to set up an appointment , no one ever answers the phone at Marshall Orthopeadics , OBGYN, or Marshall Family Health. If you're able to create an appointment it'll be a month later and then your doctor may cancel or reschedule on you and set you another appointment for ANOTHER month later and that appointment may randomly get cancelled and the people that make/delete appointments are just overall trash at their job.
My OBGYN (R.Edwards) was not the greatest I've literally been having my period nonstop and she has been guinea pigging me with lots of blood work and cycling through all of the birth control pills.
I tried going to Marshall Family Health and their solution for everything seems to be blood work , everything at the hospital in general no matter what division your at seems to require bloodwork it's as if the place is run by damn vampires.
If you want the results for your blood work or any tests it's a pain in the a**. You have to call them and have them send you a link to your email and create an account through that link etc and everytime you want to see your results you have to click on the link in the email and whoever designed that was rubbish at their job as well. Also my blood work said I'm blood type A when all my life I've been AB positive , I'm from Houston TX so I've really been questioning the quality of the doctors here hmm..
The hospital wait time takes forever if you're trying to go there for an Emergency . Expect to sit in the waiting room for at least 3 hours.
I went because I was sick and throwing up because I had had bunion surgery and my OOrthopeadic Surgeon had failed to notify me that since I was taking pain killers that they cause constipation and that I'd need a laxative so that's why I ended up getting sick.
Overall annoying. Found pee in the container under the bed too, they apologized and changed it out but still.. everything there took FOREVER.
My Orthopeadic Surgeon , Dr Thomas is kind and did a nice job on the surgery though and the people that removed my stitches were kind and careful. (some guy and I don't know the ladies name but they're both friendly )
This is my full on honest review , thanks.
PS. It's nice that they have a pokestop and a gym . The pharmacy needs improvement.
The consignment shop has cute things and the kitchen is great I also love the little breakfast shop.
The nurses never call back. I wait on the phone for about15 minutes just to be put back on hold. I'm thankful to have a great doctor but her team brings her down. Switching ob/gyn worst place I have been yet.
Great staff Kathy in mother baby unit remarkable , food good but costly, and service fast & good . Parking could be better but it's not
The nursing staff is excellent! Pre-registration, registration an lab technicians are as well. ! wish I could say the same for the ER where unnecessary tests are performed for any
complaint.
These people almost killed me! I needed my gallbladder removed they said they could remove it after it got gangrene. Thankfully I was able to have my surgery in Florida! And they don't run you Medicare. Problary to get more money. After the surgery thing I never went to that hospital again. I went to Ashlyn Ky. Worst hospital in the world!!!
I ABSOLUTELY LOVE this hospital, all of its nurses and doctors. The mother baby unit is AMAZING, they took such great care of my daughter and grand daughter.
My partner and I have always received exceptional care at this hospital. I'm mad I ever went to St. Mary's for anything (I guess they're technically one and the same now, but--they're not). I had the most tender, caring physician once when I came in with a flu. He diagnosed me with fibromyalgia. Do you know how hard it is for a millennial woman to convince a male doctor she has fibro?? I received awesome prenatal care there (ultrasounds, blood tests, etc). Everything just seems to run more efficiently and the staff seem better at prioritizing walk-ins and appointments in order of importance. I wish I'd had my baby there. The best aspect of CHH is their counseling center. Best counseling I've ever received in my life. I was going through a terrible divorce, custody battle and post partum, and I feel like my counselor (afraid to put her name) saved my life. I've had such horrific counselors since then that really put her into perspective--I would not ever pursue help again if it weren't for her. I miss her so much. I wish I knew how to contact her to express appreciation. I also always had an easy time with the pharmacy. They are in a really convenient location right off the highway, pretty much the closest point of civilization where I lived. When my partner's arm was fractured they got him right back and they set up his insurance right there.
Took my 6 yo son in late at night. Triage staff was so kind and struck up conversation with my son. Got a room in a decent amount of time, no complaints there. First person to come in our room was a student who was also nice and knowledgeable. She didn't ask me why were there, she asked my boy. Of course she looked to me for some more explanation. Our doctor came in soon after we got our room and looked at my son. He was very nice and talked to us both. we were there kind of a long time but my sons condition was a tricky one and required a few tests which were time consuming. They let me know what was going on the whole time. Once we got an idea of what was going on with my son we promptly got discharge papers and headed out. Everyone told us to have a good night. The triage man spoke to my son on the way out and gave him stickers too! Kindness was such a great thing to experience and the fact that my son wasn't ignored just because he's a kid. Thank you all SO MUCH!!!!