About
Location :
Added by Jopie, at 13 February 2021
Opening Hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 12:00 – 4:00 PM
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3 Reviews
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08 December 2022
Purchased bed Oct 10 2022. After 3 weeks called regarding lengthy time of not shipping, received a call back stating it was an error on shipping and will ship right away. Order was shipped and overnighted to compensate. Order was delivered to wrong address and and cannot get any type of customer service at this point. Poor customer service!!
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31 October 2022
*THE BEST CUSTOMER SERVICE*~ I have ever experienced. When ordering a new waterproof cover after 4 years of extensive usage, I also wanted another comfortable cover. Ordered both on their website.
Within a few minutes, I received an email notifying me that I ordered a different size for the second cover and have not purchased that size of bed in the past. They contacted me to make sure all was ordered correctly. In my case, I made a mistake in sizing and *Joe* edited the size and adjusted the payment accordingly.
That made my day and I can definitely refer their team! On top of all that, the original bully bed is the longest lasting dog bed!
Thank you so much!response / report this review -
20 February 2021
A little confusing that it has an address and working hours listed but it's an online only store, wish that had been more clear before I showed up. However, bought a backseat cover and a crate mat. Clearly a very high quality product, well built and the puppy loved it. I definitively plan to get one of the beds once my puppy gets through her chew everything phase.
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