About
Location :
Added by Jopie, at 03 July 2016
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 8:00 PM
- Wednesday 8:30 AM – 8:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 8:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday Closed
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13 Reviews
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03 December 2017
The best car buying experience I've had. Exceptional service. I went to Bowditch to purchase a car and was sure that I would not be able to. Not only did they take my trade in for more than I thought, I was able to get a brand new car with no money down. Great you say! My credit was not the best, another local big dealership wouldnt work with me and I had negative equity in my trade in. If your looking for a car go to Bowditch you will not be disappointed.
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03 December 2017
Very good experience!!! My salesmen Joe was outstanding. The sales managers were very professional and nice! They have defintitely earned my future business!
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30 November 2017
Needed a battery replaced. I called that morning, they told me to bring my car in. I was in and out in about 30 minutes with a brand new battery, best warranty around, and at a budget friendly price. Wonderful service and I loved watching my car being worked on while I relaxed and ate my breakfast.
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18 September 2017
I have always had timely work done at a fair price on my two ford Fusions, and also previous Fords I purchased from Bowditch Ford in Newport News. The latest visit was done very rapidly, and the staff were very nice. I would recommend Bowditch to anyone wanting a good sales and service dealer.
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08 September 2017
I took my F150 in for regular service maintenance. The service people were polite and ready to take care of me. My service was completed in a timely fashion and checkout was easy. They explained all services completed and noted any concerns for future service. Very nicely done Bowditch.
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08 September 2017
Over the last 25 years, I have spent thousands at Bowditch Ford buying various parts for numerous used vehicles I've owned or refurbished, plus I bought one used Mustang there. I have not purchased a new vehicle since 1986 and looked forward to treating myself to a "retirement truck" but I was not looking forward to the vehicle purchase process. Mr. Will Allen, a relatively new salesman at Bowditch impressed me with his ability to breakdown the (what I consider) daunting process and make me feel comfortable and at ease. Granted, I know I can sometimes be a royal pain in the hind-parts, but Mr. Allen tolerated my every concern with much patience and grace. Kudos to him! Throughout the purchase process, the entire staff at Bowditch strived to make me a satisfied customer, and did so in a very professional and courteous manner, tending to each and every detail I addressed. Kudos to all of them. Am I satisfied as a new vehicle buyer? Would I deal with Bowditch again in the future? Would I recommend Bowditch to others looking to buy a vehicle, parts or service? Yes, yes, and yes.
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25 August 2017
Excellent customer service and a great variety of trucks. It was a struggle to pick what truck I wanted, but they put me in the trucks I was looking at and I fell in love. Gotta go with Ford, best reliable trucks out there. No peer pressure when looking at options. The truck was clean and I went home a happy man.
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27 April 2017
I really like Bowditch Ford. The experience was quick and painless. They put everything out there in the beginning. There is no going back and forth. I wasn't there that long. Diana was the person who sold me the car. She was pleasant, very nice and informative. The business manager and the lady from the service department were also friendly. I look forward to going there for my service in the near future. Also, I love my 2017 Ford Edge.
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28 September 2016
I was very impressed with the professionalism of Steve (my salesman) and everyone else at Bowditch. I'm usually a difficult customer to please and very hesitant to accept car salespeople to be genuine and honest, but I was definitely proven wrong at Bowditch. I never met the Sales Manager, I don't know his/her name, and I don't want to! Did not get the typical run-around between salesman and manager and felt like I genuinely got a great deal with genuinely great customer service (whether I got that great of a deal or not). Thank you for everything and thank you for proving I made the right choice to switch from Dodge to Ford. I have high hopes of being a lifelong customer.
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20 September 2016
The Bowditch Team is above excellent in performance. My experiences have all been above all other services. While my vehicle was being serviced, I lost track of time with the many options of relaxing. I also enjoy the opportunity to walk around and look at their inventory. I also see how this team works as one and customer friendly.
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15 September 2016
Bowditch Ford did an amazing job of getting my car fixed and getting me back on the road. I was from out of town and they worked hard to get my car ready in a timely fashion so I could keep going. I was treated with respect and care. Every person I came in contact with was focused on making my experience a great one. Thanks to Ken and Bob for wonderful treatment and a car that works. P. S. Sandy was the one there.
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19 July 2016
I just had my second visit to the Bowditch service department within the first 30 days after relocation to the Hampton Roads area. The passenger side power step on my F150 was stuck in the down position for a week. I scheduled an appointment on line for a Saturday morning. That was very easy and responsive. When I arrived the technician checked the entire electrical and mechanical systems associated with the step but could not find anything wrong. He got the step to operate correctly then lubed the entire system. He worked for nearly two hours but I was not charged. I consider the service department's actions the best part of customer relations. I will return in the future and will recommend the dealer's service department to all Ford owners.
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10 July 2016
Bowditch Ford was great. They were readily available to assist me when I got there. Dave Truman was my rep. And he was very professional. He made sure I knew and understood all the features of my new car and he showed me where the parts and service dept was so when I bring my car back for regular maintenance I will know exactly where to come. The finance department worked with me even though my credit score wasn't the best. Everybody there was very professional and courteous. I would definitely recommend Bowditch Ford to my friends relatives, and anybody else who asks. I wish I had gone to them for all of my previous car purchases. I definitely will be back for any purchases I make in the future.
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