About
Location :
Added by Jopie, at 18 October 2016
Opening Hours
- Monday 7:30 AM – 6:00 PM
- Tuesday 7:30 AM – 6:00 PM
- Wednesday 7:30 AM – 6:00 PM
- Thursday 7:30 AM – 6:00 PM
- Friday 7:30 AM – 6:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
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10 Reviews
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09 November 2017
Appointment was for new tires, brake pads and oil change. I left with tires, front and rear brake pads & rotors. NO OIL CHANGE. Expected a bill for $800.00 ended up with a bill for $1583.00 . Very unhappy with my Jan 2017 purchased of the 2014 Buick. I haven't had the vehicle a year yet and repair costs have already exceeded $2000.00. I doubt very seriously I'll ever buy another vehicle from the Bishop dealership.
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19 October 2017
Hands down, the best service I've ever experienced with ANY company! Zina Robertson in Service is AMAZING. My girlfriend and I were on a road trip last month when we began to smell a strong odor (what seemed like coolant) inside the car. The odor persisted all day; and when we got into Mackinaw City that evening, I looked for a repair shop to get it into. I found Bishop GMC Cadillac about 15 miles away in Cheboygan.
The next morning, we drove down there to get it looked at. And, of course, there was no odor at all the whole way down there! So when we arrived, all they really had to go by was my description of the smell and what I thought it might be. Naturally, they thought it might be the heater core or the evaporator..both of which are inside the dash and require taking the whole dash apart. An all day job. And they didn't have the parts in stock and would have to wait for them to be delivered.
After explaining we were on a road trip.tight schedule, different town every night, going through Michigan, Wisconsin, and Minnesota, then back to St. Louis.and our plans to go to Mackinac Island that day and spend the night there, Zina offered to have Bob take us back to our hotel in Mackinaw City so we could catch the ferry and enjoy our day and evening on Mackinac Island - and they would call me when the car is ready.
The next day, Bob came up to Mackinaw City and picked us up at the ferry terminal, and brought us back to Bishop. When we arrived, the car wasn't ready yet, and it was going to be several more hours before it would be. Well, we had reservations in Munising that evening and tickets for a Pictured Rocks boat cruise. The whole time we were there, Zina treated us like familyassuring us that they were going to take care of us and make sure our vacation wasn't ruined by car problems. Zina offered us a GMC Acadia so we could continue on our trip..and they would bring my car to us in Munising by the next morning! 2 1/2 hours away! I explained that we had to leave that next morning by 8:00am, and she said don't worry about it..we'll get it to you.
So we continued on our trip.. The next morning about 7:30am, Bob showed up at our motel with my car! Where else have you EVER seen service like that? Now, by the time Bob arrived with my car, we smelled that odor again! Bob got under the car and noticed something dripping from under the rear seat onto the catalytic converter. He noticed that it smelled a lot like the odor we were smelling. Bob knew that my car's battery was under the back seat, and that it has a vent tube that drains out there. So he pulled the back seat up..and found that the vent tubes were off the battery, and there was a lot of moisture under the seat.
So Bob put the vent tubes back on and secured them, and suggested we drive it and see if the odor goes away. It didn't; so we stopped at Frei Chevrolet in Marquette the next day - and sure enough, it was the battery! They put a new battery in, and the problem is gone. Thanks to Bob for checking out my car further when he arrived with it, we figured out the problem and got it fixed. And to their mechanic's defense, he really didn't have anything to go by when we brought it in because there was no odor, and we all thought it might be the heater core or evaporator, so he pulled the dash out to get to those, knowing we were on a tight schedule.
So I had this car problem..on a tight schedule road trip vacation.that resulted in an all day repair job.and because of the INCREDIBLE service provided by Zina and her team, we didn't miss a single thing on our itinerary! I can't even begin to thank them enough for doing everything they could to keep our vacation on track and not ruined by some time consuming car repairs. I've never experienced service like this ANYWHERE. I don't typically buy new cars; but if I'm ever in the market for a new Cadillac or GMC vehicle, I have no doubt I would drive up to Cheboygan from St. Louis and buy one from them. That's how impressed I was!response / report this review -
06 October 2017
Incredibly impressed with my experience at Bishop GMC Cadillac. We were in the market for a new vehicle for my sister and had some specific needs. Bishop got us a great 2017 GMC Terrain and we couldn't be more satisfied with the vehicle or the buying process. I live in Detroit and they delivered it to my door. Easy, low pressure sales process, great staff, we worked with Tj and David and they ensured we got exactly the vehicle to meet our needs and were receptive to our specific requests. If you don't live nearby, the drive is certainly worth your time as few dealerships offer a similar level of customer service. I drive Buicks and plan to buy a new Regal from their Buick store in Rogers City next year.
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30 September 2017
The staff are very friendly and motivated. They worked with my requests and helped me into my new Jeep. I am a very satisfied customer. Thank you, Justin!
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07 September 2017
Excellent service and very friendly, welcoming staff that made you feel at home. Our sales person, Billy Jewell, was amazing. Leasing our new truck was a pleasant experience all around. We definitely recommend Bishop GMC. P.S. We loved our friendly visit with Dexter too!
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12 April 2017
What a great experience from start to finish! Everyone is so friendly! Tom, Jan, Billy, Rollie and Brian all make you feel like part of the Bishop family! I am over the top happy with my new Terrain! I cannot thank you all enough for taking the time in finding the right ride for me! YOU ALL ARE ROCK STARS!!
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25 February 2017
Terrible experience! I went to pick up my car, only to find out during the test drive, that the car wouldn't make the drive home. Complete waste of time and gas. Especially since I live almost two hours away andbwas told the car was in great condition.
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17 February 2017
Excellent staff, always accommodating and friendly. They even have one of my favorite dog breeds, a Golden retriever, there to happily greet you when you visit.
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11 February 2017
The service was spectacular. I was taken care of right away. Had an oil change and a tire rotation. The only drawback was they didn't wash my vehicle like Wheeler's do when I had an oil change there. That would have been really nice.
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25 October 2016
Very helpful! Friendly down home people with class, respect and honesty. Car repairs and oil changes have been excellent and reasonable. Upbeat staff and the place and grounds are immaculate! What they bring and do for the community is priceless and commendable!
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