About
Location :
Added by Jopie, at 02 January 2017
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday Closed
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12 Reviews
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19 April 2018
Their service department is TERRIBLE. They lack in communication every single year. We fill out the all paperwork and work that needs to be done on our boat and they ALWAYS start looking at it the week before our pick-up date in the spring. Absolutely fed up with their service. Take you service elsewhere. 0/10 I do not recommend.
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13 April 2018
Love working with Bill’s. My summer boat rental is completed. Fast service
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13 April 2018
We have been loyal customers for over 15 years! Always great service from Bill's Marine. They store and service our pontoon. Love when the boat is delivered in the spring It looks great!!!!
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19 September 2017
When in to the dealership to look at boats and had the best experience I have ever had. The staff was knowledgeable and courteous! I will be buying from them! Couldn't find any help when I went into the dealership down the road they had lots of boats but no one would help.
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14 September 2017
This is a great place to buy or rent a boat! The products are fantastic, and the staff is knowledgeable and bent over backwards to help us. A must-visit at Deep Creek Lake!
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15 August 2017
Customer service is terrible. They do all they can to take your security deposit. $50 to wash the pontoon boat???? Good lord. Avoid at all costs. I called and complained and they hung up on me. The kids working the docks actually argue with you. I won't go backbut they don't care.sadly.
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03 August 2017
Drove over three hours trailering my 20 ft boat to put in the lake only to have my 90A fuse blow on my Mercruiser at 5:30pm on a Saturday. Fortunately the parts department was open seven days a week till 6pm. They had the fuse in stock and saved my four day trip to the lake. Friendly and quick service. Keep up the great work!
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23 July 2017
First year staying at DCL and renting. From April when I first contacted them with LOTS of questions through the pick up of our rental in July it was a great experience!! All the staff was friendly and helpful; answered all questions and went over boat operation and safety with all of us!!
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13 July 2017
I'm always perplexed when I read reviews and wonder if competitors sometimes go on and intentionally write negative reviews. I have rented from Bill's 3 times in years past and have always found their service to be excellent from the folks in the shed where you get your keys, to the guys on the dock showing you your boat and going over it and inspecting it with you before you go out, including inspecting the prop with you. The guys at the gas pumps are always friendly as well. And the return is quick and easy and I have never had them keep my deposit. We are renting again this year and expect we'll have the same experience.
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13 July 2017
STEER CLEAR: Their employees forced us to go out from our slip to the fuel pier during a terrible thunderstorm, causing my buddy to fall overboard and lose everything in his pockets including his phone. I tried to get everyone off the boat in the slip and was told no one could get off and I had to leave the safety of the the slip to get fuel before I could pull in. Asked for a refund and was told I should have disobeyed their employees instructions. Ridiculous. Could have gotten everyone off the boat safe and gotten fuel after the storm. And thank goodness I didn't damage the boat in the storm. Probably would have been charged for that too.
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05 July 2017
I have had my boat with them for 5 years. Brand new Nautique - 230. I'm a good paying customer that keeps boat with them every winter, and pay them to tune up etc. Every year, the deliver to my house with dead battery. One year, the boat sank because of dead battery and bildge pump not working. Cover missing poles and bumpers missing. I I dont really know who to tell about this anymore. Sadly the lake has only 2 marina's.
Update: I spoke to Bob Nickel at Bill's a week after this post and told him my issues. He's the GM. They came out, got boat and they fixed it. Added poles back, added bumpers back too. I really do hope service improves.response / report this review -
09 January 2017
Great boat dealership - we bought our new pontoon from them, and they delivered it to Pittsburgh. Friendly, helpful, and just nice people!
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