About
Location :
Added by Jopie, at 22 March 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 6:00 PM
- Wednesday 7:00 AM – 6:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 6:00 PM
- Saturday 8:00 AM – 3:00 PM
- Sunday Closed
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13 Reviews
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15 December 2017
Wonderful experience couldn't ask for a more helpful and dedicated salesman in Jon Riley!! Highly suggest anyone go see him for a new vehicle he works his butt off to help! Dawn Simon was great as well and did all she could to help me out! Went above and beyond to get me my new vehicle with the best deal possible! Thanks again! Couldn't be happier!
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08 December 2017
After moving back to Michigan I was hoping to find a great service provider for my car. After a year I can only say "fantastic ". Not just a job well done but truly amazing service. They have kept my car in great condition and gotten potential issues resolved. I will definitely buy my next car there. Great service is the key. Thanks!
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16 November 2017
Friendly, helpful staff! The service area lets you know how long your vehicle will take to complete repairs and/or maintenancealways within that time frame for me!! Comfortable waiting area. There are wall plugs to charge or run phones, laptops! They provide coffee and water! Bill Fox Dealership truly cares about providing quality and courtesy! They do have a shuttle should you not be able to sit there for extended time too. So happy with them though the years!!
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24 October 2017
If you're not sure what the best options in leasing or buying a new car are for you, Bill Fox is your best bet to get the help you need. Darrin Harrison was real with me when I told him I was was in the market to lease a new truck. He gave me all the information I needed to make the most informed decision based on my needs. I'm sure to come back when when the timing is better for me.
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16 October 2017
Unscheduled service was handled like a scheduled appointment. Jayson wasted no time in greeting me to ask what he could do for me. Jayson greets you if he is not waiting on you. Still, there are others who will look you right in the eyes and say nothing. I bring my car for service at Fox because I have always had good experiences, for the most part, their workmanship and diligence to make sure issues are investigated and resolved. However, one problem I have experienced on occasion has been greasy fingerprints on the exterior panels. Aggravates you when you had your vehicle washed and waxed. Always a good practice to put paper floor mat and plastic seat covers on vehicles in service. I did not see this on last couple of visits. If it wasn’t for the advisor the score would 3 stars.
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01 October 2017
I went to the used car lot looking for a Volt. They had the only one in the area that I was interested in, and in the end I purchased it. The showroom and lot was very clean. The salesmen were friendly and inviting, and handed me the keys to a test drive within the first 5 minutes. This is the first new vehicle I've bought since 2002, and I was very happy with the experience. Smooth, to the point, and hassle-free. I'll be sure to check them out the next time I have to buy a car (probably another 15 years down the line; I keep my cars until they die)!
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28 July 2017
Tony in service was fantastic! He was warm, professional, and finished my oil change sooner than he said he would. He also washed it even though they were quite busy! I was very impressed with this young man and many others at the dealership.
This was my first time at Bill Fox Chevrolet as I bought my car at another dealership. However, I absolutely LOVED my experience here! This dealership has premium service and I plan on going back for all my service and, quite possibly, buying needs.response / report this review -
26 July 2017
Friendly, helpful staff! The service area lets you know how long your vehicle will take to complete repairs and/or maintenancealways within that time frame for me!! Comfortable waiting area. There are wall plugs to charge or run phones, laptops! They provide coffee and wate.! Bill Fox Dealership truly cares about providing quality and courtesy! They do have a shuttle should you not be able to sit there for extended time too. So happy with them though the years!!
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05 June 2017
I dropped my 2015 truck off on Thursday night. I got a free 2017 loaner. They did two recalls. Changed the oil and oil filter and air filter. Rotated the tires and washed it. I picked my 2015 truck on Saturday morning. It only took about 15 minutes. Best dealership I have ever been to! !!
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13 May 2017
I purchased a used car from this dealership January 2017 and after three days I began to have problems with it. ****They sold me a Lemon****Seven repairs later they said they would purchase my vehicle back in exchange for one of theirs (that was three months ago). Every car they showed me was worse than the last. Every used vehicle (especially the Traverse) were smelly and dirty. They offered me older vehicles with more miles and cost more money. They think I'm being unreasonable for not accepting the offer. They told me my car depreciated over $2500.00 in two months. They tried to sell me a new car with a payment of more than $200.00 than what I'm already paying. Almost $600.00 for a used 2016 Traverse please! When I wouldn't back down and insist that they keep their company promise. The sales manager told me when I denied the offer "we are a for profit company". Yes, I understand that because you rip people off on the back end. I didn't realize that I was an easy target once I walked in the door because I didn't have the Rochester Hills status. Especially, If you are a minority or a woman, please do not purchase a vehicle at this horrible, lying dealership.
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07 April 2017
Brought my vehicle in after the check engine light came on. I also recieved an oil change and brake inspection. My service rep, Harvey, was knowledgeable, thorough, and accommodating. I felt very comfortable leaving my vehicle in their hands and drove away feeling re-assured that my Chevy Certified Used vehicle is in good health. Overall a great experience. I would highly recommend.
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29 March 2017
I brought my car for service here on two separate occasions. Even though I didn't purchase my car here, they treated me like they had sold me the most expensive car on their lot. Harvey, my service consultant, is a very straight-forward and down-to-earth guy. He tells you like it is and is honest and lets you know what is necessary and what can be taken care of down the road. I really appreciate his great customer service! They even threw in a free rental car for me to make sure I could get around while it was in the shop. I was really doubting Chevy if I was looking to buy or lease another vehicle but the people at Bill Fox Chevrolet have me strongly reconsidering my thoughts. Would highly recommend them!
Edit: When I took it in, they said that it may be 4 days or so. Well, my vehicle was done in 2 days and the price was $35 less than what they quoted me. Harvey kept me posted throughout the entire process as well. Great customer service!response / report this review -
29 March 2017
+Unreliable service / poor follow-up.
When I dropped off the car in the morning for a minor warranty fix, I was told the car would be ready by 3pm. I made it very clear that I needed a shuttle pick-up no later than 4:30pm, since I pick up my kids from school, after work. Since I did not receive any phone calls by 4:15pm, I called several times, including the service manager. All what was done, was putting me on the shuttle (wait) list. Luckily a coworker helped out and gave me a ride. The shuttle service called me at 5:15pm, when I was about to arrive at he dealership - way too late.response / report this review
