Bike Zone

Location :

6824 N 35th Ave #A, Phoenix, AZ 85017, USA
Added by Jopie, at 23 August 2016

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• Anonymous

  30 June 2017

  Shopper beware! Though the mechanic/owner is skilled, he is very rude. Perhaps I asked to many questions, or he doesn't care for those who want to browse. Previously, I purchased some grips and tubes. However, I will not return to this shop!

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• Anonymous

  19 June 2017

  While he had good advice, his patron skills don't exist. I purchased a brake and a nut I lost for my Mongoose motorized bike. Both visits, I found this owner extremely rude and decided to find a different shop. Maybe he isn't getting laid or something. I don't know.

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• Anonymous

  04 March 2017

  The Bike Zone is a friendly neighborhood owned bike shop that strives for same day service and fair prices. I have brought several bikes there and have always received good service. Most bike shops need at least 2-3 days for repair service. Not the Bike Zone. The Bike Zone has always done same-day service for me except once and one time they perfectly repaired the bike the next day. I'll continue to bring my bikes there with the excellent service I've received.

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• Anonymous

  08 February 2017

  I go in all the time. They are very nice.

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• Anonymous

  19 October 2016

  Horrible service and return policy! I took my vintage Raleigh bicycle here to have new tires put on and told the owner that I wanted the tires to be brown and look exactly like the ones it had before because I wanted to keep the vintage look. Well, when I went to pick up my bike it had tires that had more of a yellow wall than I brown wall. I paid and took the bike home but was less than satisfied. Then I decided that I really wanted the brown wall tires, so I called the owner to exchange them. He refused to exchange them and give me store credit . I had the bike less than a day. Now I'm stuck with tires that look more like they belong on a beach cruiser than on a vintage British bicycle.
  
  Don't go here!!! Customer service is non-existant!!!

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• Anonymous

  18 September 2016

  This is a very good place to shop very friendly helped me with all I needed I'll be shopping there very soon thank you oh and they speak English and Spanish

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• Anonymous

  30 August 2016

  I would give this place zero. I showed up at 5:30pm asking if he would fix my pedal, he said yes and that it would only take him 5 minutes, but I had to pick up my bike at home first. So I got back to the shop a little before 6pm purchased the new pedal and he said he wouldn't have time to fix it. His excuse was he was closing in 30 minutes. I still asked once again, I really wanted it done I wanted to go for a ride with my kids, still he refused. Not going back. That's for sure

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