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Added by Jopie, at 30 March 2016
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8 Reviews
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28 July 2017
Best bike shop around Boca, have you ever stop & think it might not be the store or the personal but some customers, we got the Idiots with a lot of money and if they don't get what they want when they want it immediately is a best service or about store That goes out to all the rich spoil brats out there driving Mercedes BMW with a silver spoon in It you know what!Gray store Gray service the solve my problem even though they didn't have a special tool they need it the wind in order 8 special order the tool so they can fix my bike that is customer-service at its best .
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19 July 2017
I had a problem with my specialized rear shock, I spoke with Bubba over the phone and he suggested I bring it in. Bubba was super-friendly and knowledgeable , he inspected my shock, performed some tests and was able to get it to function again. It was such a great experience and he really delivered excellent customer service. I am so glad I found this place as I will be going back for all of my future bike needs. I highly recommend Bubba & his team at this location for excellent & professional service.
Thank you & keep up the great work!
Moeresponse / report this review -
07 July 2017
Received excellent service and help from Bubba!!! Thanks
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14 March 2017
Just close this crappy run store or fire all the staff amd start over.
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16 December 2016
Absolutely THE BEST bike purchasing experience ever. I had been researching bikes and on a whim stopped into this location. I'm so glad I did! Everyone behind the counter was welcoming and professional. They answered all of my "beginner" questions so I was able to better assess what I needed. I had two price points for various parts of my bike purchase and Bubba kindly honered them. Bryan worked with the vender on the spot about the bike I was interested in, secured it, built it in the quoted time frame, and spent more than adequete time fitting the bike. He even helped me pick out shoes, and assembled a tire changing kit. From start to finish, Bubba and his staff made my bike purchase experience perfect. I am a customer for life! Thanks guys! My next win is for you, BA of West Boca!
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14 September 2016
I am disappointed with the quality of customer service this place offers
I bought a pair of cycling shoes just two days ago and they were on sale
They fit right while at the store but it's not until I did a trial spin on my indoor spin bike I realized I need to go a size down
I call this BA some the one at Coral Springs didn't have the lower sizes and they have the size I need but because I tried the shoes on my cycling bike for a spin they won't take the shoes back
"It would be hard to sale back" as stated by Bubba
I would think they operate like Runners Depot where if the sneaker don't feel right after you really try them, they will take it back or exchange it, NO questions
Every place can't be as great as Runner's Depot
Well anyways, the size 8 were never worn and I need to get the next size down which they do have. Bubba then said,"Ok, I'll have the truck send it to the Coral Springs location tomorrow for you to exchange them."
"Hey, Bubba I have to work tomorrow can I just come to your place and do the exchange there today since I'm available."
"No, because you mentioned you got the shoes on sale and it would be easier to just do the whole exchange there we don't have a sale or we have the newer shoes here."
"But Bubba aren't the shoes you are shipping out the same model as a mentioned"
"Yea but you bought them when they were on sale and we don't have those on sale"
I bought the shoes 2 DAYS AGO and he still just proceeded to just stated I should just do everything at the Coral Springs location because it would be easier
He failed to mentioned that it's NOT easier for me but I'm sure easier for him
Nevertheless I will definitely not deal with BA anymore after this exchange is completelyresponse / report this review -
13 August 2016
They are great! I have bought various bikes from this store over the years as well as bring my bikes there for service and always been happy. Today we went it and had some minor work done but Bubba was terrific. He helped my daughter with a bike rack that we did not buy at the store and was honest and patient. Would definitely recommend.
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06 April 2016
Wonderful customer service. Helped me find a quality commuter bike that was reasonably priced. 1, 3, 6, 12 month tune ups included in purchase. They always get my bike back on the road quickly.
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