Storage company sold out to Bigger Garage. Took out first payment automatically but not 2nd; sent me a letter and charged late fees (customer service was nice and refunded fees and set me back up) Next month got a letter for proof of insurance, e-mailed proof of ins same day, and then a week later got another letter. Had to call again so I wouldn't be forced to get more insurance that I didn't want and resent proof of ins. Next week raised rent on storage unit. Only reason for 3 stars instead of 1 is customer service on the phone is super nice and helpful or it would have been 1 star.
Great facility, great management, and very economical. Highly recommend!
I needed to rent a unit prior to helping a relative move. Prior to coming into IN to help with the move, I called the facility and the manager was very nice and helpful in helping me decide on the correct size that I needed and setting everything up.
Place is clean, safe and economical for storing our goods.
Facility is recently under new management. I called and spoke to their office manager Teresa. She was so pleasant to deal with and very helpful resolving my issue. Highly recommend!
Safe and secure facility, good units, responsive management.