Name: Bicycle Garage Indy
Address: 242 E Market St #101, Indianapolis, IN 46204, USA, US
Telephone: +1 317-612-3099

Bicycle Garage Indy is a bicycle store, located at 242 E Market St #101, Indianapolis, IN 46204, USA. They can be contacted via phone at +1 317-612-3099, visit their website www.bgindy.com for more detailed information.

Location :

242 E Market St #101, Indianapolis, IN 46204, USA

Contacts :

Added by Jopie, at 12 May 2016

Monday 7:00 AM – 6:30 PM
Tuesday 7:00 AM – 6:30 PM
Wednesday 7:00 AM – 6:30 PM
Thursday 7:00 AM – 6:30 PM
Friday 7:00 AM – 6:30 PM
Saturday 10:00 AM – 2:00 PM
Sunday Closed

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Anonymous

30 September 2017

Staff are friendly and helpful. They offer repairs and maintenance at reasonable rates and always do good work. I have my bike tuned up there annually and as usual I left the store feeling satisfied.
Anonymous

04 September 2017

Very friendly staff treated me well, considering I have no bicycle knowledge or skill - they donated my old bike and helped me pick out a great hybrid model, referring me to their Castleton location Labor Day tent clearance for a deal. I will be back for service and future purchases!
Anonymous

25 August 2017

Safety has to come first everytime. This review is strictly based off my only priority when it comes to my children: SAFETY FIRST. We ordered 2 hybrid bikes, trail-a-bike, and bike trailer to be delivered to our hotel for a 4 hr rental following morning. Noticing before they were handed to us, a replacement part was sent over and fixed to better secure the trail-a bike. My husband was then handed an inner cracked helmet again replaced upon request. Shawn was pleasant and helpful to our needs before our family of 4 headed out. Everything was fine until sheer horror struck. The bar connecting my 2 year old daughter's Burley trailer to my bike began clanging on the ground along the canal. I look back and MY DAUGHTER WAS NO LONGER THERE. Let what I just stated sink in. I jumped off the bike and began running, screaming for help, screaming if anyone had seen my daughter. I feared she was at the bottom of the canal. I soon spotted her safely in the trailer 2 feet from the water's edge several hundred feet back and around a bend. There are simply no words in times like this. You are a parent. Your only job is to protect your children. Today, I could not, because the person/people in charge who guaranteed the condition of our equipment and stated we were good to go forgot to attach both the bike trailer pin and latch the clip to my bike. Safety prechecks and ensuring staff can demonstrate knowledge of all rental equipment should be required. Our family is incredibly fortunate today over details that were clearly overlooked. Both Shawn, owner Scott, among other in-shop employees were sincerely apologetic and reached out to our family, as well as refunding our rental.
Anonymous

20 April 2017

Great place. Michael Grow was very knowledgeable, patient, and very friendly.
Anonymous

31 March 2017

Fantastic customer service that blew me awayfar exceeding my expectations and gaining my trust for major purchases in the future.

As a new customer and new to the area, I made a bike purchase at BGI from a well respected bike manufacturer. Unfortunately, I had some issues with this bike (no fault of BGI), and I was quite worried about how the bike manufacturer was going to handle the problem. BGI stepped in, took care of the entire problem, and made me one very happy customer. I have had a lot of experience with bike shops and bike purchases. Many are awesome, and some not so great. I cannot recommend this store enough, and I thank them for solving my problem in such a classy, professional way :)))))
Anonymous

17 February 2017

A great bike shop. The staff mechanics are always really friendly and helpful. The products here are good quality and are generally built to last.

One thing I especially like is the ability to make an appointment for the work. This beats my experience elsewhere of dropping off my bike and coming back two days later to find it still waiting in line.

I notice they also rent bikes and look forward to taking advantage when I have friends visiting. After all, it is so much fun to visit our downtown on a bicycle.
Anonymous

26 August 2016

Some dweeb, totally socially inept up front with a goofball snide elitist demeanor-
Didn't get my trust or business

Makes my skin crawl to recount
Anonymous

19 May 2016

I have been thoroughly pleased with my trips to BGI. They continue to surprise and impress me with how well dispersed their bicycle knowledge is among the company and also how excellent every employee I've encountered had been with customer service.

I was picking up my bike from their shop after it had been worked on and wanted both to look at bike helmets and to see if someone could help me setup my 15+ year old car mounted bike rack properly. I received an informative bike helmet tour and then a manager of the store with thirty years experience in the industry gave me possibly the most thorough tutorials one could ask for on my bike rack with lots of additional bike knowledge thrown in. He then informed me that the labor on my bike is guaranteed (forgot the length of time) and that they correct any problems customers may encounter. I haven't had any problems but it is great to know that they stand by their work and that there are measures in place for mistakes.