Very unhappy went in for a balayge with a dark root and light brown for the bottom color and left with DARK hair with a few strands of highlighted Blonde pieces not at all what I wanted very disappointing
I came in a trainwreck and left with an amazing new look. Travis is amazing with color, and very professional. I will be back soon!
Have been going here for 10 yrs for my hair cut. Dana is the best!
I was given a coupon ftom my daughter for 50% off. The receptionist was very accomadating. I explained how I messed up my hair by trying to do it myself, she scheduled an appointment for me the very next day. I only payed half price for a cut, stle, and blow dry bu Chi Chi. The cor specialist were very kind and professional. I did not have my hair coloured, however. I will in the future.
I had a wonderful experience with a very professional hair stylist with 15 uears of experience there. She only talked when not busy so she could pay attention. She was very friendly, informative, and make recommendations for conditioning and recomended that I should take Biotine to help grow my hair thicker and stronger. I was reated very polite upon checkout. I tipped Chi Chi almost half of what I paid because she did such a lovely job in the Holly Ravine Plaza on Springdale Road in the Cherry Hill location. I will be a returning customer. You get what you pay for and even complimentary coffee tea, bagels, cream cheese, etc. The manager Fran is very kind as well.
Rude employees who answer the phone. Horrible customer service in general. I found them via a Groupon offer. I called one morning to get a massage appt the same day and they said I had to call a day in advance. So the following week I call back a day before I wanted to come in and they said they were booked. That was a few weeks ago. I tried again this morning to get an appt for tomorrow and again they say they are booked. Not only that but all times I've called they never ask me to come in another day\time. At this point I am only going because I (stupidly) bought a 2-visit groupon deal. If you're someone like me who believes in good service, there is a strong competitor 5 miles away in Marlton that's fantastic with friendly people and excellent customer service.
I have been here many many times. I have got highlights and hair hair cuts with krista. The last time I went and got a glaze it was awful!!!! I didn't have krista. My glaze came out with my hair black. We chose a blonde glaze. Then I went back to the place for them to wash it out. Was not treated with respect. Additionally, after they washed out my glaze my hair was 2 different colors on each side of my face. I will now never go back here.
Loved my facial with Mirna. She was great-knew what my skin needed, made appropriate recommendations, and was not just promoting products. I was happy with her extractions and willingness to do the job. Too many times I experience the opposite. I've made a second appointment for next month! One downside was that we started a bit late into the hour (10-12 min) but it ended up being great nonetheless.