Non existent customer support. Canceled return flights will leave you stranded, without any possible way of contacting the airline. Emails are acknowledged as received, but never a response. Agents not at airport. Call center does not let you through. Options for leaving a message don't work. Check reviews at your specific departure or arrival location. You will see how getting stranded is common. No agents at the airports. Pop-ups only. Baggage costs more than seats. Not a value by any stretch. Stick with established airlines
This Thanksgiving weekend during the busiest travel day off the year, I took my 1st flight on this Airline and it was beyond all expectations as the flight went flawlessly. The crew was attentive and curteous. Above all, I appreciated the way they respected Military & Veterans. I HIGHLY RECOMMEND THIS AIRLINES TO ALL TRAVELERS.