Aurora Head Shop Colorado Kratom Supply

Location :

15102 E Hampden Ave suite a, Aurora, CO 80014, USA
Added by Jopie, at 21 March 2022

Add email
Add business description
Add Social Media
Add Products and Services

• Denver News Now

  22 July 2023

  Awesome store! Always coming here to get my Kratom :) super friendly staff too. David & Amanda are amazing!

  response / report this review
• Brandon Fontaine

  16 July 2023

  In an area that is saturated with head shops, these guys separate themselves by providing excellent, and most importantly, CONSISTENT customer service. Doesn't matter who you get taking care of you, they're always helpful, patient, and just generally - on point. Good quality, and competitively priced products no matter what you're looking for. These guys have EARNED my business! Highly recommend!

  response / report this review
• Daniel Kruse

  10 July 2023

  Great Kratom with reasonable prices. I've been exploring the local kratom supply stores and I have to say this ranks with the top of the pack. If they keep the same quality vendors I will keep coming back.

  response / report this review
• Rudy Brown

  26 June 2023

  By far the WORST experience in my whole life
  
  I almost never write reviews, especially negatives ones but I had too.
  
  I simply wanted OCB King Size Papers and RAW tips. A request that is quite elementary.
  
  Clueless employee didn't know anything about rolling papers or tips. Okay fine, maybe you have a different preference.
  
  Then forgot to hand me my papers after I ordered them. Then another employee handed me tiny rolling papers instead of tips.
  
  The whole thing was Amateur hour at its finest.
  
  For some reason, I trusted her since, you know, she works THERE.
  
  Driving home I realize the mistake. I immediately go back but the clueless employee acts like I'm an inconvenience.
  
  Excuse me. I was taken back but okay.
  
  He was worried about BOTHERING the owner. He doesn't want to interrupt their day to explain why he has to refund paper's because they've not tips.
  
  And to be honest, if he knew what he was doing he wouldn't have needed the other employee's help.
  
  I never been treated that bad. How am I the least of your concerns when I was just sold the wrong item. He didn't know what to say or what to do. Just clueless. I hope it was it first hour on the job because if not, the owner needs to think about who is representing their shop.
  
  I'm SO GLAD Amanda was there. Although she made a mistake, she take accountability for it . After letting them know i don't have all day - a quick solution was found but it WAS NOT ideal.
  
  It got the job done. And i was able to get out of there.
  
  The other employee was just going to have me wait there until the owner TEXTED back.
  
  Can you believe that?
  
  I almost lost my sh*t. I understand things happen but the employee just simply has to do better than that.
  
  If i didn't have a flight to catch I would have stayed until I was able to talk the owner face to face about the employee lack of overall skills, especially customer experience.
  
  It was the WORST experience I never had and all i wanted was tips and papers.
  
  Imagine starting off your Sunday writing a bad review. lol.
  
  Hope this helps someone.

  response / report this review
• Matt “Lindy”

  28 March 2022

  before getting in the details for those looking for a good shop, Especially for kratom, This is that spot. prices are on point to say the least and even better with their loyalty rewards program, high quality cheapest I found it at in all of Denver with some of the best customer service I have encountered at a shop of this kind. Definitely don't hesitate to come here!
  
  As for my overall experience in more detail;
  
  From my initial phone call to ask some questions before coming in for the first time, all the way to me walking out their door, EVERY SINGLE ONE of the guys working at the shop was absolutely wonderful, knowledgeable, and simply kind & that's to say the least.
  
  It was quite honestly a refreshing customer service experience with how sadly rare it is to get these days.
  
  *To the Owner*: if you're reading this EVERYBODY on your Sunday early afternoon staff deserves praise & a raise! They turned a likely one time only customer into what I'm confident will be a loyal repeat customer!
  
  My Love and prayers for Jesus to bless & keep all who read this! 🤙

  response / report this review