Name: Audio Video Specialist
Address: 512 Beltline Rd SW, Decatur, AL 35601, USA, US
Telephone: +1 256-351-7824

Audio Video Specialist is an electronics store, located at 512 Beltline Rd SW, Decatur, AL 35601, USA. They can be contacted via phone at +1 256-351-7824, visit their website avscaraudio.com for more detailed information.

Location :

512 Beltline Rd SW, Decatur, AL 35601, USA

Contacts :

Added by Jopie, at 09 August 2013

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Lane Ragsdale

18 November 2017

Great customer service. They came out to my house for a warranty repair on a TV I bought from a retailer. Bernardo Garcia replaced the screen in under 40 minutes and was Super friendly and showed me things about my tv I didn't know. I highly recommend them for your audio video needs. Thanks Again Bernardo Garcia!
Bobby A.

31 October 2017

These are "GO TO PEOPLE" in the high end car audio business. My request to Wayne, David & Jimmy was to approach the sound quality of a Klipsch R-28F home speaker inside a Ram 1500 Quad cab pickup. No doubt a challenging task to pull off. They patiently experimented with different speaker combinations, speaker placements, and Equalizer settings. The final combination installed was 1ea. Metra audio processor, 1 ea. QBDODGEEQ110 sub box, 1 ea. JL10W6 sub, 4 ea. JL C1-690's without tweeters in doors. 2 ea. C5-653-XO crossovers, 2 ea. C5-400CM mid drivers, 2 ea. C5-075CT tweeters. Mid's & tweeters mounted in kick panels. Powered by JL HD900/5 amp. Hushmat sound deadening installed in all doors. I'm very pleased with the price & sound quality of this system. I was treated like family here. I would highly recomend AVS to family & friends.
Dakota Landers

30 September 2017

Great custromer service. Would recommend! Called about a radio picked it up a few minuets later carry great products
Bobby Allen

30 September 2017

This is the best audio shop, this is also the best television repair facility that has ever been in North Alabama, bar none!! For any help you need go see Jimmy Johnson, Wayne Lake or Evan Cleghorn they will help you with anything they possibly can!
Corey Johnson

26 August 2017

Terrible communication from the outset of my dealings with this company. Slow - Four weeks to get my TV main board replaced. Half the fault lies on the TV manufacturer (shipping parts ground) but the other half definitely lies on audio visual specialist being super slow and non-non-commuicative (Not once did they call with an update- I called them every week). I finally will get the TV a month and a half later (I needed to bring them the remote for some final step which was difficult being that they are only open 8-5 on weekdays and 45 minutes from my house)
Daron Winsett

20 June 2017

Great service. Quick turn around on my 📺
Blake Tapscott

04 March 2017

Jimmy and his guys are great, you couldn't ask for any better service than i received at AVS. Thanks again Wayne, Evan & Jimmy for the great job on my remote start, there's no other place I would go other than AVS!
Amy Clement

25 February 2017

These guys were absolutely amazing. I had been waiting for 3 weeks to get an issue fixed with my washing machine that had a recall issue. Then I had to get a repair for the actual problem after I had the recall issue fixed. It took 2 weeks to get my recall issue fixed thenow they finally scheduled my repair through this company. I called and asked them if there was any way I could speed up the process as my laundry was really piling up at this point. They said they would try their best and the last called back that day saying they could be there first thing in the morning. So sweet of her to do. And the repairman was very professional and nice. Fixed the whole issue in 30 min. And even showed me what was wrong with the part that was causing the issue. My washing machine is now running perfectly again. Thanks so much for awesome service.
Michael Hamilton

25 August 2016

Don't buy a vehicle there, TV or radio maybe!
EVAN CLEGHORN

08 June 2016

These guys are awesome!! Anytime I need my radio or sound system work done I'm going to these guys!! Fast, experienced, and they don't charge an arm and a leg for their products!
Chris Hatton

21 October 2015

Dave R. Is great! I picked out a new head unit and he installed it that day! Great Job, the new stereo sounds Fantastic! Highly Recommend them!
Jennifer Scheurich

23 August 2014

DO NOT USE UNLESS YOU CAN PAY BY CREDIT CARD!!!!
Approximately three weeks ago, our television stopped working. The television was out of warranty just a few months and we had bought an extended warranty. We called the extended warranty service and they directed us to Samsung the television manufacturer. We were told that the only authorized service company was A/V video repair.

The first time that they came they asked for a check. The technician helped my son get the television off of the wall and he identified the issue. The technician then helped my son put the television back on the wall.
He left without providing a card, a receipt or any documentation indicating what the issue was. Since the technician came in a personal vehicle with no identifying signage, I had to call around town to identify who we had just given our check to.

In about a week (on a Monday), the company called to say that they had the part and again, the technician helped my son get the television off of the wall only to find out that they had misdiagnosed the problem. I said at that time that there would not be any way of getting the television back down and that they needed to order the part and be back before the Thursday. This information was not related to , or the company chose to ignore our request. At no time did the company status us, contact us to let us know that there was not going to be a way to fix the problem before the date we had stated. Instead, they called on a Monday with the expectation that we would be there and that they needed to come on Wednesday.

When the technician showed up on Wednesday, I had to send them back because there was no one to take the television down. I said that we had specifically stated that there would not be anyone here to do this if they did not provide the service in a timely manner.

They left a message with me trying to arrange another time. I called back and explained that I was not happy with the level of service that we had so far been provided. That in addition to not getting the right part, we needed to have someone come out with the technician to get the television off of the wall. I felt that this was the least that they could do given the issues that they had in diagnosing the issue with the television.

At this time I was told that they could not guarantee that the next part that they had ordered would work and that the television had to be the floor in order to service it. I stated that this was not an option. They stated that they could simply send the part back. I then requested to talk to a manager that said "The television has to be on the ground". I then requested that the manager speak with my husband at which point the manager stated "Are you not capable of telling your husband what happened?"

When I stated that I was going to file a formal complaint with the better business and angies list. He said that I could call 1800 BBB, 1800 Angies list and 1800 I dont give a darned who you call. At that point I hung up.

I have already called Samsung and they are putting me in touch with another more competent service center that will ensure that the diagnosis identified is correct.
Karen Pullins

16 August 2013

We used these folks for a Samsung warranty repair, so we didn't chose them they were chosen for us. They had the part we needed in a day and had it installed in two. Yes, they tell you a large time frame, ours was noon to 5, but Austin was here at 1:30 and gone by 2. Very professional and informative.