Very impressed with everyone at North Shore! Great experience with sales and service was excellent!
Ryan in the service department was excellent to work with. Charges were fair.
Easiest car buying experience ever! No stress and no games. Everyone I dealt with was professional and experienced.
Service department is horrible. Way over priced. Wouldn't let them work on my lawn mower. Lied about steam clean engine to find leaks. Very unprofessional
Best experience buying a car. Just great. Drove up from Chicago
DONT WASTE YOUR TIME!! These guys are a joke!! They are absolutely not interested in doing business, apparently Audi doesn't really need the money. Gave me one price on the lot, then raised it by $600 the following day. When I called back to inquire about increase and to let them know I was still interested in the car at the price the salesman quoted to me on the lot, they were absolutely unreasonable and refused to honor the originally quoted price. Even though I offered to put down $1000 deposit by phone and pay the rest in cash following day when I picked it up. They refused to budge and said no thank you to an offer that was only $432 below their original asking price. Oh, but here's the kicker, I inquired about the eprice and pretended to be a different buyer online, the email I received back had a price of what I was offering them in the first place just a day before!! I've never seen a more disorganized and clueless sales team, who are disinterested in selling cars. RUN, don't walk from this joke of an Audi dealership!
Friendly and welcoming staff, all very pleased to see me (and every other customer!) The coffee and refreshments bar was appreciated and their service standard was well above expectation.
Very nice and knowledge staff. Weird comment, but they are actually not aggressive enough with selling. Hardly any phone follow-up after 2 test drives and zero emails were sent. Can't complain about not getting hounded. Nice sales guys.