About
Location :
Added by Jopie, at 30 June 2016
Opening Hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 5:30 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday Closed
Gallery
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11 Reviews
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13 December 2017
Ordered a washer and dryer from Atlantic. They arrived to deliver. Removed my old washer and dryer. Brought in new ones - new dryer was defective as it was making a huge noise when turned on. They attempted to fixcould not. I said I wasn’t keeping the dryer. Washing machine required a new hook up, so wasn’t able to fully install. I asked them to bring my old ones back in.they said they had “thrown” my old washer and dryer in the back of their truck, as in tossed!! Completely damaged the old washer and dryer!!! Ruined them. In fact, the two delivery guys then got rather rude and said that was standard operating procedure. So I guess it’s SOP with Atlantic to completely damage (make unusable ) any machines they come to replace. Fingers crossed someone else does not get defective new machines from Atlantic -and have Atlantic destroy the old ones ..Office help agreed that this is how Atlantic operates. Do not buy anything from Atlantic. Still waiting on full refund to be posted to my credit card. Though - sure they will still charge me for delivery!!!!
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09 November 2017
Great service, and got a great deal on my Whirlpool front load washer and dryer set.
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07 November 2017
Always the best service and price! I just replaced my 10 year old kitchen with all new Kitchenaid appliances. Atlantic was $1800 cheaper than Home Depot! Not sure why people left negative reviews, I have been dealing with Atlantic for 25 years and have never had a single issue.
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02 November 2017
Bought over $15,000 of new appliances including a 48" Wolf range. We experienced an issue with the microwave a couple months after the warranty expired. Through e-mail Atlantic Appliance said I had to contact the manufacturer and could offer no assistance. My whole thought of going through a local non-big box store to purchase all of our appliances would be better service after the sale. My expectation by going through a locally owned smaller business would have benefits over the big box stores. I was proved wrong with this situation. After several calls to multiple people it was clear they offered no advantage over the big box store in terms of support after warranty coverage. In this example Atlantic Appliance has done an excellent job commoditizing their value proposition. There is no reason to pay top dollar at Atlantic Appliance. Big box stores generally offer better pricing (especially when you spend over 15k) and you would get the same service after the sale.
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30 October 2017
Although I have purchased my appliances at Atlantic Appliances since my move to Yorktown 35+ years ago, I will no longer be doing so. I recently bought a small fridge for my 81 year mother, on a fixed income. Her old fridge was working again the night of the order, as I was cleaning it out. Therefore, more than 24 hours prior to delivery I cancelled the order. Tom, the sales man informed me that there would be a restocking fee and gave my mother a discount on that fee charging her $50. No mention or disclosure was made of a fee, should the order be cancelled, at time of purchase. I would expect this type of service from a big box store, but not from a "neighborhood" store for a long time, loyal customer.
2017
I never received any response to my 2016 review. I have sold my home, and bought a new one also in Yorktown and am remodeling my kitchen. I bought all new GE kitchen appliances and washer dryer from a different store. Very happy with my decision to no longer deal with Atlantic Appliances.response / report this review -
12 May 2017
Great experience all around. Great price on my new front load washer dryer from Fran. Great service during checkout, couldn't be happier! I will certainly be back!
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09 May 2017
Just bought a fridge from Atlantic Appliance. Fair price, good service, i'll be back next time the next appliance breaks.
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09 May 2017
Came during their private sale and got an amazing deal on an entirely new kitchen. I came in with the exact models I had been researching for months and their salesmen Tom helped me price them out. Their price on the models I wanted was well below every where else I had gone. I definitely recommend Atlantic!
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23 April 2017
This store is a joke and their special sale is anything but special. I was invited to a special sale that was, according to the letter I received, by invitation only. It was being held, again, according to the letter, only from 6:30 to 8:30 pm Tues, Wed., and Thurs. The only night I could go was Wed. night. Unfortunately, it rained that night and I had a horrendous commute home from Greenwich. I got to the store at 8:20. But I knew which dryer I wanted and was ready to make the purchase as soon as I walked through the door. I was shocked to learn that the price was higher than all other stores in the area. It was priced at $418 with free delivery. Everybody else had it at $399 with free delivery. But I waited for this sale thinking I might be able to do a little bit better. Berger had the same dryer for sale last month at $366 with free delivery, but, unfortunately, I missed that sale. Apparently, this store waived the delivery fee but attached it, or some other unknown fee, to the price of the dryer, raising the price higher than the regular sales price, and getting away with calling it a special sale.
Today, only 2 days after the sale ended, that same dryer has been reduced to $398 and there is now a delivery fee. If that's not bad enough, I told the salesman the price was more than other stores in the area and that I would need to think about the purchase. I also told him I'd come in the next night if I decided to make the purchase. He said I could also come back during regular business hours. I mentioned the special sale letter I got and about the sale hours only being at night. He said, "We can't raise the prices back up during the day and then lower them at night. This sale is for anybody who walks through the door." I wondered why no one had asked me for my invitation. No one had asked me for my invitation because it was a mock sale, made up to get you through the door. I was furious and decided right there and then I would not be purchasing my dryer, or anything else, from this store.
This store uses very bad business practices.response / report this review -
30 December 2016
We recently purchased a Wolf range from Atlantic appliance and could not be more pleased overall with their level of sales knowledge, installation support and their extremely professional personnel. Fran offered up points of view that helped us to think differently about what we should consider. When it came time for the installation Joe and Marcello were really incredible in their attention to detail and care with the installation and movement of the new and old ranges. Overall a very positive experience.
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07 July 2016
Although I have purchased my appliances at Atlantic Appliances since my move to Yorktown 35+ years ago, I will no longer be doing so. I recently bought a small fridge for my 81 year mother, on a fixed income. Her old fridge was working again the night of the order, as I was cleaning it out. Therefore, more than 24 hours prior to delivery I cancelled the order. Tom, the sales man informed me that there would be a restocking fee and gave my mother a discount on that fee charging her $50. No mention or disclosure was made of a fee, should the order be cancelled, at time of purchase. I would expect this type of service from a big box store, but not from a "neighborhood" store for a long time, loyal customer.
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