Aston Gardens At Pelican Marsh

Location :

4800 Aston Gardens Way, Naples, FL 34109, USA
Added by Jopie, at 03 January 2021

Add email
Add business description
Add Social Media
Add Products and Services

• Pat S.

  19 April 2023

  My mother stayed in assisted living for over four years at Ashton Gardens. The food is good, they give you a choice of three options for each meal and the service staff were lovely. The reception staff were also helpful and would help out with tasks. There are a lot of activities for residents like bingo. It is a cost-effective facility compared to a lot that we reviewed.
  
  The standard of cleaning was not very good, my mother’s dressing tables were covered in dust and she had cash stolen and stuff stolen from her room when she was in the hospital. I frequently had to dust and clean the bathroom when I went round. If you have relatives going there remove cash, credit cards and jewelry or have a draw that can be locked.
  
  We chose this facility as there were resident nursing staff. Whenever I passed the nurses’ station they were chatting or looking at their phones and seemed to do the minimum. My mother was discharged from the hospital back to Ashton Gardens when she had pneumonia. My sister went to visit and found my mother could hardly talk, was in distress wheezing and her lungs were full of water. She called a doctor and then my mother was taken by ambulance to the hospital and had a stroke the day after. My sister talked to the nurse who claimed to have checked in on my mother one hour earlier, but we suspect that this was a cursory check-up, if it happened at all. Other residents have told me about ringing the emergency button and no staff came and one blind resident had to crawl along the floor till she reached my mother's room. When you give feedback to management, they are slow to respond and it appears that not much is done.

  response / report this review
• Chris Landis

  08 March 2023

  I visited Aston Gardens about 2 weeks ago looking for a place for my mother and really enjoyed my tour. Alyssa Monning was my guide and was an absolute joy to work with. She was pleasant, knowledgeable, & overall great to work with. I visited 7 facilities that week and she really knows her stuff. After all my visits she was the one who followed up the most and really reached out to help me with my decision for my mom. Aston Gardens and Alyssa Monning really have there stuff together. I highly recommend you visit there and make up your own mind.

  response / report this review
• Ann Cornell

  21 January 2023

  Alyssa was so helpful at our first independent living facility visit. The facility is lovely and undergoing a beautiful renovation. She was professional and a delight with whom to work. I liked the warm, friendly atmosphere.

  response / report this review
• Brent Monning

  10 December 2022

  Our experience with Ashton Marsh has been very pleasant. Alyssa has been extremely accommodating and simply a joy to work with.

  response / report this review
• Karen S.

  10 January 2021

  My aunt has really enjoyed her time at Aston Gardens and generally management has been quite good, but while dropping off some food recently there were three separate residents walking the halls of her independent living building without wearing masks and not properly social distancing. Given the demographics of Aston Gardens, this was so disappointing to see. I am now even more worried about her health given the potential for exposure to careless and inconsiderate neighbors. Management needs to do more before there is an outbreak. If given the choice today, we wouldn't move her into AG until after the pandemic is over.

  response / report this review