Name: Art Van Furniture - Muskegon
Address: 630 Seminole Rd, Muskegon, MI 49441, USA, US
Telephone: +1 231-733-2141

Art Van Furniture - Muskegon is a furniture store, located at 630 Seminole Rd, Muskegon, MI 49441, USA. They can be contacted via phone at +1 231-733-2141, visit their website www.artvan.com for more detailed information.

Location :

630 Seminole Rd, Muskegon, MI 49441, USA

Contacts :

Added by Jopie, at 02 April 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 9:00 AM – 9:00 PM
Sunday 11:00 AM – 9:00 PM

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Karissa Blohm

11 December 2017

My husband and I went into Art Van searching for a tv stand. We were greeted at the enterance and a salesman followed up and explained all sales that were going on. He gave us space to look around and see if we could find anything we were interested in. Once we had decided on our purchases we did have to go find someone to help us as our original sales person must have been helping other guest. Kelly ended up assisting us and she did a great job. She did not pressure us into anything but was very kind and super helpful! We had an overall great experience and I very happy with our purchases.
Netrice Rankin

06 December 2017

Very bad experience today 12-5-2017, my daughter bought me a recliner in 2015 had 5 year warranty, they did honor it, and i got something else that could fit in my car, but they wouldn't let me take it until i had brought the recliner back to the store at my expense even tho i just spent almost 2000 with them in which i paid additional money for delivery. They delivered a wrong item and have to come back to my house anyway to get it, but wouldn't let take itims i picked out from warranty after being in the store for 2 hours, ba businenn
Chad Annis

11 November 2017

Normally not a fan of shopping at Art Van but we were trying to match a love seat to a couch that was bought a few years ago there so we gave them a try. I have to say the experience was very pleasant. Our salesperson was very helpful without the pressure you normally get. He did not hover over us the whole time. We were able to get the loveseat and even bought an extra chair.
Nerita Czarny

10 November 2017

Great salesperson (Michael Potts) great selection! Can't wait to get our new furniture! No hassles, no pressure!
Marc Oppenheimer

25 October 2017

Great service both in the store and at the time of delivery. No pressure salesman named Adam was very helpful and very informative. The fact that I wasn't pushed into buying things I didn't want or need, even though I could afford it, made the experience great.
Jennie Lankhorst

11 October 2017

Good customer service & vast selection of products. Delivery was great & very careful.
Steve Bowyer Jr

11 October 2017

The salesperson was a very patient and a big help to us in picking out new mattress. Went over the payment options with us and got us a very good deal.
Milee Janis

21 September 2017

Some nice furniture but just make sure your getting the best price, as they tend to be on the high end of $
Chase Barbrick

04 July 2017

Purchased a recliner for my wife's birthday.was told it would be available for pick up in 2 weeks. Long story short I finally got the chair-4 months later! Mind you I called every week and kept getting the run around. I will never purchase anything from them again!
Jeffrey Gorbach

20 April 2017

Mike P. Took great care of us!! You will be well served to go to him and Art Van for all your furniture needs. It was a smooth and easy visit that exceeded expectations. We will definitely be returning!
Michael Handy

31 March 2017

Great home furniture . Fast delivery . Nice sales staff.
Hannah McPherson

24 August 2016

First off, the furniture is beautiful, I recommend going to any other art van because the staff, here is terrible. I have never given another review before but I was so upset with my experience that I had to write one. My friend is moving to another state and wanted to get a feel for what she is looking for. We were very polite and told the lady that was helping us that. She told us that there isn't an art van in any other state and we didn't know this and told her that we were just getting a feel for what she wanted or if it was worth shipping the items to another state. She then freaked out and we finally took the hint that we were no longer welcomed and she did not want us to buy anything from them. She then started giving us dirty looks and started being very immature. She then went to her other worker was telling her about us and then kept glaring at us. It was very unprofessional.
Dale Shawl

11 May 2016

I have been a frequent buyer at the Norton Shores location during the past four years. That however comes to an immediate end as of today. I recently placed some items on a lay away plan; which is generally a good program offered by the company. The sales person made a big deal about giving me and my shopping companion a 25% discount towards our purchases; which on the surface is generous. However, after I asked if there was going to be a bigger sale coming up, she said no and that it was a good idea to seal the deal right now. So I did, additionally my shopping companion purchased at that time a couch matching the previous one I had already purchased from this store. All was right with the world; wrong, I received an email from the store letting me know that there was indeed a 65% off sale two days later. I mentioned that difference in passing when I went back to the store and was informed in such a pleasant way that if i changed or added to my current order it would require rewriting the contract and I would lose the discount. I expected that. Additionally, the sales person didn't like the idea of doing that so advised against it. had I been given the option to do so I was willing to purchase more furniture at the new sale price to make up the difference gained by giving me the new sale price on the current contract. The impression from sale staff was that it is best to keep the old contract in place and write a new one at the new sale price for any extra pieces purchased. This is what convinced me that commission comes first before the wants of the customer. As a result of this interaction, I am now of the opinion that the sales persons on site will put their commission obviously before the customer. That is, as far as I am concerned, direct reflection on the management team and their collective concept of customer service, this is therefore unacceptable to me. I am so disappointed with this location that I do not care if I am given back the money already on account for this intended purchase or not; with or without the restocking fee. I just do not care. Neither I nor anyone else I am directly connected to will spend another cent here. We have decided that we would rather spend the time and money at the Grand Rapids location instead if at all. There are plenty of competitors for this company that I am certain would appreciate all future business from my family, friends and myself. So I strongly advise caution when entering into agreement with anyone at the Norton Shores location, you may be taken advantage of, as well, in the pursuit of a commission sale.
Josh Schropp

09 April 2016

Art Van Dan the salesman and Art Van Dan the service man are genuinely great people!

After the first purchase of our bedroom set sold by Dan Burns a couple years ago, we came back recently, specifically to do business with him again for our dining room table and a living room sectional. He is the best salesman I've ever done business with in any field and makes us feel like we've gotten the best deal we could've found anywhere in the state. He helps us find what's right for our family and let's us know when the time is right to make our purchases. Thanks Dan!

Today, 4/9/16, we had the pleasure of meeting Dan from the service department who came out to fix some dings and pull staples out of our new table. He was extremely nice and considerate to our three kids and our young dog. He was extremely informative about our furniture and how to take care of it, and gave us helpful hints about our next purchases. He was fun to talk to and work with and did a great job while he was here. He was respectful of our home and our family and I appreciate him just as much as Dan Burns!

Thanks guys! We will be back to do business with you again!

Sincerely, the Schropp family.