Name: Apple Waterside Shops
Address: 5555 Tamiami Trail N, Naples, FL 34108, USA, US
Telephone: +1 239-254-4240

Apple Waterside Shops is an electronics store, located at 5555 Tamiami Trail N, Naples, FL 34108, USA. They can be contacted via phone at +1 239-254-4240, visit their website www.apple.com for more detailed information.

Location :

5555 Tamiami Trail N, Naples, FL 34108, USA

Contacts :

Added by Jopie, at 12 December 2016

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 12:00 – 6:00 PM

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Gregory

17 December 2017

I visited this store two times and it was really crowded a lot of people do their shopping at this place but everything was nice and their staff was very helpful I bought my iPhone X from there and they helped us with some issues I had with my iPhone 7plus they provide a good service and pretty help with everything you desire
Larry Wilson

10 November 2017

He was extremely helpful
Even though I did not buy anything
Mario Crayola

24 October 2017

Even though it was completely full with costumers.
Service was great and didnt wait more then 5 minutes. I thought i was gonna wait alot longer then that
Dionicio Derteano

02 October 2017

Perfect, incredible experience, great bilingual customer services.
Daniel Pineau

23 June 2017

Less than five stars is just not paying attention to the quality and level of staffing.

I always get the feeling I'm dealing with the actual Apple folks from Corporate. These employees are ultra-attentive to incoming patrons and I've never left the store with any unanswered questions or unresolved concerns.

Today - came in with an iTunes family account conundrum that I couldn't figure out on my own. After about 10 minutes, the employee figured out just how to resolve this uncommon situation. (My 15 year-old "mistakenly" used her mother's birthday when registering, making her not need to ask permission when making purchases on my account. Had to change her DOB but didn't know the correct answers to her security questions, etc.)

Whether a hardware or software issue - the Apple Store makes everything all better
Zack Berger

15 June 2017

This place was awesome! I got help immediately from Crystal. She was speedy and even though I forgot my power cord for a return, she did the return. I have spent $10k with apple this year and I'm not disappointed. They have awesome products and amazing employees. I love this place!!!
Alastair Penn

04 June 2017

Friendly & helpful staff & had everything we wanted in stock.
Waleed Y

15 May 2017

Worst Apple Store I've ever been, I wish I didn't fix my screen here. Store manager was rude and he raised his voice at me!! I don't know how I control myself I could've punch him in the face!!!!
Doug Bucholz

02 January 2017

I want to add this 5 star for a great turn events

1. Brought phone in to get repaired - $150 and 1.5 hour work time . I was not happy I did not want to spend time or money

2. Came back after 1.5 hours and was told it was going to be another 30 minutes. Then again told another 30 minutes. Still not happy but what can I do?

3. Not only did they cover the cost of the repair they added a screen protector for free. Complete class act move by the manager Chad. Hands down, unexpected but turned my day around.

I would highly recommend this store and I will personally go back and spend some extra cash here because that's the way business should be done. Thank you Chad!
Steve Waterbury

19 December 2016

What can you say, Apple does a great job in the customer service area and this is coming from an Android guy. I wanted to try out the iPhone 7plus and see it was worth switching from Android to IOS. In the end, I stayed with Android but the help they provided was nice. I will check them out again when the new iPhone's come out next year.