Best car buying experience to date. Jay and the finance manager were outstanding. Will be a repeat buyer. Highly recommend this dealership.
Short version: they had a vehicle priced improperly and were very very pushy at trying to sell the car without regard for the customer.
Long version:
I walked in to help some family look at a car. We asked to look at one I had found online because we liked the price point.. Shortly after they roll up with the premium version of the car (which I get, makes you want the nice over the cheaper one and they make more money). Shortly after I asked, can we look at this exact car, we like the price point and don't want to pay for the packages. So he rolls up with the car and it's everything I expected, except it was listed as new, but had 4950 miles on it.. To which they explained as test drives.. Yeah okay, well it's used now at that many miles.. Own it. Then after that we go to talk pricing and financing.. The vehicle had a 23k price point on the sticker, but was listed as 17k online. Obviously we wanted the 17k price point. The dealer walks back with 22k "honoring the internet price" I showed him their own website saying 17. He runs back and talks to his financial manager and then he walks to us.. Explaining that he lists it as absolutely every incentive you May qualify for. Well to me that's false advertising.. It didn't say "17,000*" or "17,000 if you qualify" it said "internet price: 17,000" oh well. Shortly after the price goes down to 19k. Well we decided earlier in the day we didn't want to make a decision based off one car, so we said we needed to look at another car. The finance manager kept repeatedly trying to "what can I do to get you in this car" and eventually let us go. We could tell he was trying to hold us from going to the other dealership as I saw them taking their time in the back. Load of BS with this dealership, sketchy tactics that I expect from a buy here pay here. Unprofessional about the whole ordeal as well.
I had an overall very good experience with sales person named Sami. She was very helpful let me test drive several vehicles and very helpful in showing me they did not have the vehicle I wanted and I ended up purchasing elsewhere but we’re very kind helpful and friendly in the time I spent there and work very hard to get me the vehicle I wanted even know they were unable to get what I wanted in my price range. The staff is very friendly the manager Mike was very helpful. They offered me water every time I was there.
Jay (in sales) made my experience very pleasing, fast and simple. Highly recommend him to anyone looking to get in a Volkswagen! 10/10 service!
So I went in and spike to Jay let him know what I wanted and that everywhere I had been I had always been told no no and no well not Jay.. he said yes got me in an awesome truck that I can afford and it wasn't a hassle to do it
The buying experience was great! The sales person Jay Layton was really helpful in showing me the car and helping me making the decision. I was happy with the price and the experience. If you need a car, this is definitely the place to go!
Awesome experience from begin to end. My sales person Jay was friendly, professional, and efficient. He helped me quickly work out a fair deal on my trade and a new vehicle for my 18 y.o. daughter. The manager Mike introduced himself and personally thanked us for our business. I couldn't have been happier with my daughter's first new car buying experience. Jay and the entire staff was great and really set the standard for what a new car buying experience should be like. I would confidently recommend Jay and this dealership to anyone.
Jay Layton assisted my fiance and I in a very timely and professional manner. I would certainly recommend him and the staff at Andy Mohr to anyone for their vehicle purchasing needs. Very knowledgeable as well.
I had a great sales guy. Thank you Cory M for selling me a great car.
Really enjoyed our salesman, Jay. He answered questions, was very personable, excellent followup, and NOT pushy, yet closed the deal. We haven't experienced the service dept. yet but will let you all know. Thankyou Jay and Andy Mohr.
We came to Andy Mohr byecause or an ad in the mail. Julie was a god-send! She worked us through all the paperwork that we had been struggling with! She even was a notary! After getting our approval and appointment she helped set us with Ray to continue the process of finding a new car. The sales team got us the best deal possible. We would HIGHLY RECOMMEND the Andy Mohr car family!
I love this place! The salesman Jay did all he could to send us home in our new vehicle the same day. Comfortable waiting areas with snacks and drinks. Friendly knowledgeable staff. All around pleasure to do business here
My car buying experience was awesome. I would highly recommend Jay Layton for any vehicle purchase. He paid attention to my goals, wants and needs while being professional every step of the way. There are many car professionals out there that are pushy - Jay is not one of them. He guides you and helps you make a great decision. A definite 5 stars for Jay and the dealership.