The worst experience with an airline ever, first they delay a flight 3 hours making me lose my connection flight, forcing me to change my flight to a city that wasn’t my final destination and then they refused to pay me for the taxi that I had to take to get home because I had my job responsibilities, from now on I will do my best to let everyone know how irresponsible they are with their customers.
I bought tickets in first class for me and my family (my father in laws last trip) to travel from Anchorage to Chicago and then onto Charlotte on May 21st. The flight attendants on both flights were excellent! Nice crew, on-time flights, and overall great experience!
They literally can’t open a door on a plane from Dallas to Charolette. Horrible quality planes causing delays in major connecting flights is bad for business, good thing I dumped all of this stock already.
Literally the worst airline I've ever flown. The employees were incredibly rude and extremely unhelpful. Asking a question seemed to be an inconvenience to them. When we checked in there were 4 employees chatting to each other about their weekend and didn't want to lift a finger to help us out. I would rate a zero star if I could. If you want a cheap flight go for it, but if you care about service, pay a little extra.
Delayed as always.. I hate this airline.. I would rather not go anywhere than have to fly with them.. it was delayed by 2 hours.. and now we have been sitting here for 45 min waiting for fuel.. hate this airline so much