From the front to the back is clean as a whistle. Whenever I need to go there it’s always a pleasant experience. Susan at the front desk is professional in every aspect of the word. She listens and get you back to a room in a timely manner. The nurses and doctors works so well together and treats you like humans and not just a dollar sign. Great bedside manners. I have nothing but pleasant things to say about Altus Baytown ER. Keep doing the Awesome job you’re doing guys it speaks volume to a person like me.
When we visited Altus Baytown Emergancy today they were so welcoming to us. We really love that there was no beating around the bush with them. They are very kind from the time we got there you get to meet Suzanne she is AMAZING we absolutely LOVED her. If you meet her you will know what we are talking about. The staff was pretty amazing as well. We have come here a few times and its the same atmosphere all the time they are absolutely amazing. This is the first time we met Suzanne I hope she never leaves.
I took my 80year old mother to Altus Baytown Emergency.From the phone call with Suzanne to verify that they took my mother's Insurance to the Fabulous Nurse's, Technicians Doctor. Our experience was highly professional. When we arrived they had a room ready for us. The facility is very clean and organized. If ever the need occurs we will definitely go back. Highly recommended.
What a great experience here! The best caring staff upon arrival and their concern for my husband's symptoms. Before we completed the check-in, the nurse was calling my husband to take him to a room. They knew from his symptoms he was having heart issues. These are professionals!
The doctor & the nursing staff was personable, a great listener, and empathetic to the concerns of my husband. So much compassion for their patients. I cannot Thank them enough for their hard work and consistent care for those in our Baytown community that need it.
Thank you all
I was greeted upon arrival and was made to feel comfortable right away. The nurses were very attentive to me and my situation. I felt comfortable the entire stay. The nurse started an iv, which pleasantly surprised, on the first try. Thank you very much for that. I didn't even hardly feel the stick when the needle went in. I was kept informed every step of the way. I would tell anyone to go to Altus Baytown ER for quick, friendly and knowledgeable staff.
THANK YOU ALTUS, & MY NURSES & DR.
ELIZABETH FANNING