Name: Absolutely Optical
Address: 2223 Northwest Shore Boulevard, Tampa, FL 33607, USA, US
Telephone: +1 813-348-9696

Absolutely Optical is a health, located at 2223 Northwest Shore Boulevard, Tampa, FL 33607, USA. They can be contacted via phone at +1 813-348-9696, visit their website www.absolutelyoptical.com for more detailed information.

Location :

2223 Northwest Shore Boulevard, Tampa, FL 33607, USA

Contacts :

Added by Jopie, at 04 March 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

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Anonymous

14 December 2017

Very clueless about how to handle glasses. I came to pick up a pair of glasses and the technician broke them trying to adjust before ever bringing out to fit.
Anonymous

04 August 2017

Bought two pair of glasses $500 each the one pair of lenses started splitting after 20 months never had this happen. I brought them back and they refused to stand behind the lenses even though they said they have never seen this before. Gave me the excuse because I did not put the glare protection on which has nothing to do with the separating of the lenses
Poor place bad customer service poor products

Just received this email from Dr Weil

"Just saw your negative review Good luck to you"

Just another example of the customer service you will get from them
Anonymous

21 June 2017

I went in this morning to purchase my new Cartier glasses, and I am very happy with the service. George took good care of me, and everyone in the store is very kind and helpful. I had a chance to meet the doctor since he came out to shake my hand and say hello. Everyone at Absolutely Optical made sure I had a wonderful experience. I won't go anywhere else!!
Anonymous

09 June 2017

I really can't understand the bad reviews. On May 10, 2017 I walked in to Absolutely Optical to look at Cartier frames. I didn't have an appointment, but the man in the store took the time to show me the frames I wanted to see. The man was so helpful, he even showed me other Cartier frames that were similar which he thought I would also like. Each pair were very expensive. but that is to be expected when looking at Cartier. Never once did I feel pressured to make a purchase the entire time I was there. I am so happy with my experience at Absolutely Optical and have decided to buy my Cartier frames from them. I haven't had the pleasure of meeting the doctor yet, but I look forward to the experience since my first experience was so amazing.
Anonymous

30 May 2017

I give this Store a A plus, I bought a pair of Cartier optical and the whole team helped me pick out the proper frame and shape of the lenses according to the shape of my face.
Angelo, Kelley, Junior, George & Jerry are awsome. Don't go into the place thinking you might need to get your money back, go in there and pick out your favorite frame. I picked out what I love and look at it as a piece of jewery, because of course there GOLD and I'm going to add diamonds. I promise you the manager Angelo will make any issue you have right. Put it this way( there don't have 2 stores) in A International Mall because they suck, No they are the best in the Tampa Bay Area. So check them out!!!! Awsome place and Thank you for being so great. LensCrafters, Vision Works ,Walmart optical and all the other crappy places in the town need to just shut there doors, if you want a fashion statement and not JUNK then always remember "You Get What U Pay For People!! Karen Eubanks 👓👓👓
Anonymous

06 May 2017

I had a terrible experience here. After having issues with my contacts I went in for a follow-up appointment. I tried explaining to the "doctor" that the issue I was having was almost immediately after putting the lenses in, but he wouldn't listen to anything and instead raised his voice and got stand-offiish with me, in a threatening manner. I've never been harassed like this or felt so uncomfortable with someone who is supposed to be a professional. I would highly recommend for everyone to stay away from this place entirely, as they lack professionalism and basic manners.
Anonymous

22 November 2016

Very unprofessional, my visit was fine, they ordered a pair of prescription glasses for me after paying the copay. 30 mins after I left I received a call that's telling me you will have to pay another $25 or we will not process your order. They guy was talking to me was very unprofessional and was rude. He is saying he is the manager and he will not order unless i pay extra for the the frame that they are out of stock of.
It's just a ripoff.
I will never deal with them again and i don't recommend them to anyone. If there is something less than 1 star i would have gave it them
Anonymous

11 March 2016

Where has good customer service gone? Absolutely Optical was the worst place in customer service I ever experienced. I went to Absolutely Optical to purchase glasses. I was told they would be ready in 30 minutes by Juan. When I came into the store Armando approached me. I said I was told to come back in 30 minutes to pick up glasses. Armando said Juan is not here. I said he said the glasses would be ready. Armando said "Maybe he lied to you." He said he is in the lab and I could walk to the other store to see what was going on. I asked could he call the store. He called the store, turned his back to me, and started speaking Spanish so I couldn't understand. When he hung up he said he was not going to deal with it. I said what kind of customer service is this. Armando said to me you were the one that had an attitude. I asked for a manger and turned around he said behind me "Are you done." Then the manager came over and apologized for the way Armando acted as Armando walked away. The manager stated he would "talk to" Armando but don't let that ruin my day." I requested my money back for the glasses. It is sad that Customer Service seems to be a thing of the past where service reps can openly disrespect customers and nothing happens to them. Armando was definitely the worst customer service experience I have ever experienced in my life, but that is not the worst part of it. The worst part is that he thought he was in the right, and felt the need to voice his opinion. There are so many other optical places out there you can go to that has better pricing and will treat you like they want your business. Armando God bless you and I hope you wake up and understand without customer's you have no business, and without respect no one will respect you.