This company has been excellent to work with! William and Chris make a great team. I was even approved for financing and I just keep fixing things I’ve wanted to be fixed for some time. Over and over again, they impress me!
Almost 5 years ago, during a hot Texas summer, we returned home with our 2 year old and 1 month old baby to a house that had no AC! we called around to several places and not only did AB&B have the best price for a new Carrier system, they also were the friendliest and most knowledgeable about the system and its capabilities. We have used them ever since for routine maintenance and that one time that a snake got stuck in our outside system. We trust them and have been very pleased with the service and professionalism we have received over the years.
William was courteous and patient with our needs. We had an A/C on its last legs.. Instead of charging us the top dollar to repair it, only for it to fail months later as the last company had done. They were able to replace the system within our budget and our power bill dropped with the new more efficient system! Can't thank them enough!
The Owner Will is an amazing individual, he is always on time he never tries to up sale. Once my thermostat went out I tried to have him install a super fancy thermostat and he stated I will install whatever you want but those are garbage and talked me out of it. My brother bought that thermostat it went out in a month and the thermostat AB&B installed is still working perfect. This company is the only company I recommend not just in the Austin area but in the whole state. He once rushed over to replace my 95 year old grandmas unit on a Sunday 100 miles away and charged her pennies on the dollar I asked him why he did that and he said at her age I'm sure she has been taken advantage of many times it was about time somebody did her right. I'm sure yall have tried the rest now its time you contact the best.
William was referred by a good friend who had used AB&B for business and home A/C issues. They were very pleased with his work and highly recommended him. We had been having A/C issues for quite a while and couldn't find anybody who really wanted to solve the problem.
We knew we were headed for a new system, and William broke the news to us gently. He put on his schedule and within 3 days we had a new system (4 hours total to install). He explained a lot of a/c info. William was a pleasure to deal with. He also installed a whole house filter system; I do believe the air quality is better in our home now. Thanks, William!! Looking forward to seeing you for our annual check-up.
Oh, and our electric bills have decreased, too.