We have an annual contract with AAA which includes an annual heat system inspection. I appreciate how AAA sends text messages prior to arrival to introduce their technicians. Kaleb arrived within his scheduled service window and was very friendly, efficient, and knowledgeable. He explained potential options for system improvements but did not try to push the product. He kept it factual and allowed us to weigh the pros/cons against the cost. Highly recommend AAA as we have received top quality service since we started using them.
Jonathan and Brandon arrived punctually this morning to replace my furnace and install a new AC unit. It was 92 degrees out today and these guys got after it. Both of them were very professional and courteous which is very refreshing in this day and age. They were orderly and kept their work zone neat. Jonathan was very detailed in explaining the new system and both obviously took pride in their work. From getting the estimate from Steve to the installation with Jonathan and Brandon its been an excellent experience. I highly recommend AAA!
Jacob was great! He arrived on time and was super nice and professional. He took the time to explain what he was doing and answer any questions I had. I ended up booking them for vent/duct and dyer cleaning at the end and will be using them for regular HVAC maintenance and repairs we might need. I can't remember her name, but the woman that helped me book the original appointment was as really nice too. Great customer service.
We wanted central AC, found ‘AAA Heating and A/C’ highly rated on ‘Puget Sound Check Book’. Had a rep come out and discussed options, we went them. A crew worked their tails and installed in one day.
Days later someone came out to verify the installation and teach me about the thermostat. Very helpful.
Today maintenance was done. All the filters were cleaned, tested the A/C and answered my questions.
I’m very happy I went with them.
Beyond satisfied! Extremely impressed with the level of integrity, professionalism and expertise installing my new AC and furnace from start to finish. As a widow of a Veteran, I had to do extensive research and many interviews for the most qualified bid proposal. AAA continued to exceed expectations throughout the process by going above and beyond in many areas. Matthew was attentive, forthright and communicative along with his incredible team. The install techs, electrician, follow up tech, receptionist and coordinator did an excellent job and were ALL professional, personable and thorough. They truly are the Best of the Best!