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About

AT&T Store is an electronics store, located at 12 E 11th St, Grove, OK 74344, USA. They can be contacted via phone at +1 918-786-8000, visit their website www.att.com for more detailed information.

Location :
12 E 11th St, Grove, OK 74344, USA
Added by Jopie, at 08 November 2016

Opening Hours

  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM

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12 Reviews

  • Lori Lewis
    22 November 2020

    There was a lot of people waiting for help. Only 2 employees present at the time. I felt bad the 2 employees were doing there best. I was only there to buy an accessory and the female employee Heather did her best trying to get me out while was helping a lady buy a phone. The reason I felt bad I was in earlier but couldn’t wait because I had another appointment, when I came back Heather ( female employee) knew what I wanted so she tried to help me while she was helping someone else, however the other clients didn’t know I was in before. I just felt all the people were waiting to long.

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  • Maddi Baker
    18 September 2020

    Great customer service!

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  • Beverly Tanner
    16 August 2020

    My husband lost his IPhone in Grand Lake this afternoon. We went to Grove store and George and Trey were on duty. Even having to work with the COVID restrictions, they were so courteous and eager to help us as soon as possible. Trey patiently stayed with us while we called to file a replacement claim and took extra time to outfit my husband with an otter box and other accessories he would need when the phone was brought to us. Trey was so pleasant and professional during the whole process 👍👏

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  • Michelle Sheehan
    05 August 2020

    I do not change phone as I don’t like the trouble and stress that comes with it. I stopped in at AT&T at the Grove location and was helped by Trey. I am writing this review on my new phone!!! Trey was patient, detailed and very calm. He set my phone up, put the screen protector on it and the case. He talked about the charger and explained the differences. He went through how to use my phone. I sincerely appreciate his kindness and professionalism. He went above and beyond.

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  • Nancy Hamilton
    22 July 2020

    I ordered a cell phone recently from the manufacturer. Upon arrival I immediately went in to AT&T in Grove Oklahoma. A young girl by the name of Heather met me at the front door and asked me if I needed help. I told her that I had ordered this phone that I needed to set it up and she told me that that was no problem at all and that she could help me. There wasn't anything that she couldn't answer that I asked her. She is a very lovely young woman. If you have any concerns with your cell phone or with AT&T please go and see Heather at the AT&T store in Grove Oklahoma. She's the best.

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  • Patrick Back
    05 December 2017

    Horrible customer relation. I wanted to downgrade from iPhone to Flip phone. I asked if I could transfer my 300 contacts. Yes, buy this flip phone and I will do it for you. I bought the flip phone and it did not work. Thank you for trying. To return the phone is a $45 restocking fee. Can you please wave the $45, I have not touch the phone yet? Manager comes and tells the salesman "tell him no". She did not give me eye contact, nor talked to me. You can only talk to the manager through a salesman, even if she is 4 feet from you. Poor policies, poor service.

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  • Taylor Thorpe
    02 November 2017

    I would give a zero star if I could. They lie about contracts, raise price without warning. You can talk to 2 different people in the same day and hear different stories. I was told one thing about my account and the next time I call told something different. they don't care about serving their customers.

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  • Jenny Carlson
    21 July 2017

    Why spend the money on a new building when they STILL can't seem to help you with anything?!!!!!😡

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  • Darla Oldham
    01 February 2017

    Apparently only two sales clerks, the only one in the store the 3 times I've been in there has a very flat affect, completely emotionless face and monotone voice. Not knowledgeable about phones. And quick each time to say she couldn't help me before ever logging into my account or trying to help me. I expected to be greater with a smile and positive attitude and answers to basic questions like "what is the difference in these phones?" VERY disappointed.

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  • Haileyglenn Morgan
    20 December 2016

    Competitive prices. Clean Store. Somewhat understaffed, wait times are long, sadly.

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  • Monica Whinery
    25 November 2016

    The staff was very helpful and friendly. There is not a very good selection of phones because it is so small

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  • Michelle Menard
    15 November 2016

    I have been w.AT&T many, many years - Like over 30 (AT&T calling credit card, before cell phones). I have hung on and hung on to AT&T, the longer I keep AT&T the worse things get. In January I will be losing my AT&T cell phone and my AT&T U-verse. JOIN VERIZON and SUDDENLINK!!!

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