Fantastic customer service and beautiful craftsmanship!
Ask Jewelers is the ONLY good Jewelers business in Olean NY. Kyle has great knowledge on any piece you have a question on. Iv'e been in here many times. This last time, I had questions about a couple of watches. He knew everything about them and educated me on what I had. He and the others are friendly, passionate and most of all care about you as their customer. Their business is family started and continue to serve the area as a local family operated business. They will get my money and interest any time I am in need of jewelry. I highly recommend this business.
I absolutely love the care ADJ gives their customers! Looooovvvveee my engagement, wedding and anniversary bands. Best place in town!!
Very courteous, up front pricing, fast service, will only go there from now on, excellent work on repair
Created a custom bracelet with a gem I mined, exactly as I imagined it. You can't even tell they opened the cage to replace the stone. Amazing care to both customer and product.
Martin was extremely helpful. We had a custom pearl ring made and he took all our wants into consideration. The result was beyond her dreams and isn't that the most important thing guys? Top notch.
Amazing customer service and beautiful rings. My husband and I are from the area originally, but live elsewhere now and they always accommodated us and our hectic travelling schedules! We would highly recommend Ask Design Jewelers!!
Ask Design Jewelers made me feel comfortable and welcome. On top of that they were able to make the ring that I selected look absolutely beautiful!! Never felt like they were trying to get one over on you and very personable staff that seemed to actually care. Highly recommend them!
My husband and I walked into Ask Design Jewelers in October 2012, thanks to our daughter and new son-in-law. Shanna (our daughter) loves her ring which was designed by Ask Design. She explained to us that one of the "perks" to getting her ring there was a free cleaning whenever she visited.
The first thing we noticed was that the customer service was very upbeat and friendly. They greeted our daughter as if she was their most valued customer.
My husband and I have been thinking of getting new wedding bands. We had just celebrated 30 years of a wonderful marriage and our old bands no longer fit and we felt we wanted an upgrade.
Our daughter explained this to Martin, who is also the owner. He listened to us explain that we were unsure of what we were looking for. I knew a few things I wanted, namely a trio looking set with more sparkle. He walked me over to a beautifully well-lit display of many breathtaking choices. He listened as I explained that I needed a band that wasn’t too wide. Then the fun began…so many choices, all exquisite. I fell in love with one particular set, and when it was removed from my finger, suddenly my finger seemed empty. My husband said that the way my face lit up, that was the one for me. He then took us over to the men’s rings and we found a ring that looked like it belonged with the bands I had just had on my finger.
All during this experience the store front had other customers. We could not help but notice that everyone in that store was given attention by every professional working there. Gina, who greeted us as we came into the store, would acknowledge us each time she came within our area. She also helped with the financial aspect of finalizing the purchase when my husband and I decided this was the place that we wanted to deal with. I think I should add that we live over 100 miles from the store. So the drive, which is close to 2 hours, tells you how impressed we were with their professionalism and service.
When we went for the sizing of the rings, my husband had expressed interest in buying a new wrist watch in the near future. Kyle, who is every bit the consummate professional his father Martin is, was able to answer every question and give insight into each brand carried. Listening to concerns and needs of my husband, he showed a particular watch that may make the decision much easier.
When picking up our jewelry, they even eased our worries about insuring it with appraisals to give our insurance company. If there was a question, they had the answer and they made it so stress free. Any business will treat the customer nice because they want to “seal the deal”. Ask Design Jewelers wants more than that. They want your happiness and satisfaction. They want you to stop by again, and they make you feel valued as soon as you walk in the door!
When we have our rings blessed on April, 6, 2013. I will note that the first blessing came from this wonderful jeweler that helped us make the day possible by giving us a design which was beyond what we had ever dreamed! And for that, we offer our sincerest gratitude………