I went in to the Johnson City office today on my lunch break to get information/rates for a Disney vacation for my family. Was treated as an intrusion and watched as agents left the area without making eye contact. Stood in the lobby for 15 minutes with minimal notice. Another couple came in after I waited for 10 minutes, they were greeted and taken back within 5 minutes. The difference? They had a gold membership and I have a lowly "white card" standard membership. I finally left, without a "sorry for the delay" or a "goodbye" from the front desk. I can book my own vacation I suppose.
Greg Teague is very helpful and he saved me$100s on my home and auto policies with better coverage.
The lady who answered the phone was rude and condescending . She acted as though I was interrupting her and then when she found out it was my trailer that had a flat she stated " we can't help you ". I was left in the middle of a busy highway . I have been with AAA for over 20 years and am very disappointed in how I was treated.
Michael has helped us with multiple Disney trips. On our first trip, we would have been completely lost without his help. He gave us tips and time-saving tricks that made a tremendous difference. Newbies should not attempt a trip without his help! Thank you for making our Disney experiences fantastic!
So far nothing. We have been AAA members for over 12 years. I'm guessing we have used the servicer maybe 4 times.? We recetenly moved to this area. I called travel section to request a Trip-Tic. I gave a list of 4 prominent places in Vermont. I was told I needed city and address of locations. Vermont Teddy Bear Company, Vermont Country Store, the King Author Flour plant and gift shop, and America's Test Kitchen from PBS. Sorry, maybe our past AAA office was just too nice. But I was really shocked that she could not help me. Did not even invite me to the office may look for different opportunity.
I wish negative stars were an option for reviews. I was a AAA Premier member. The first and only time I ever used the service it took 5 days to get someone to my stranded vehicle. It was in downtown Elizabethton Tennessee not the great salt flats or deep in the woods. Repeated calls got the same response. "We will call you when a tow truck is available" I arranged for a service on my own in less than 15 minutes. AAA didn't call me back for 5 days. This is nothing more than a scam to elicit funds from people with the false sense of promised convenience and security. Stay away from AAA.