. Very small rooms, dark, dirty and smelly
. One shocking thing: the walls between rooms do not seem to be sound proof!! You can hear your next door neighbour talk to his wife or talk on the phone! They also can hear you so there is no privacy!
. One very small lift which means: be prepared to wait to go to the small breakfast room on the 8th floor!
. Tiny breakfast room. Limited selection of food (example: 2 types of jam, no fried eggs, no English breakfast, no croissants
. Very narrow corridors
. It claims to have an indoor swimming pool but despite pictures they display online, it was shockingly small 3 meters wide, not good enough even for babies. And it should be referred to in description as a baby pool. The pool water in April was icy cold The manager said they do not have the equipment to heat it and it is cold all year round!!.
. The sauna is kept closed to save power and we had to speak to manager to turn it on for a while and it was warm NOT hot enough!
. Gym: they only have 5 little pieces of equipment crammed by the little pool!
. Réception staff were unhelpful and rude. On one occasion I went to the little bar by reception to get a drink, the barman was away and the receptionist told me wait saying that the barman was somewhere around and he will be back shortly. So I waited for 10 minutes then I approached the receptionist again and insisted I was running out of time, he then used his radio to call him and in no time the barman arrived! He was playing with his phone and did not bother to help initially! This example shows how careless and difficult they can be!
In brief, I have been to other hotels in Turkey but this one was a big disappointment. It is too tiny, dark, dirty with little cold pool and poor gym equipment crammed in a small low roof room in the basement and has rude staff and not worth the money agencies ask for
Berry good
Good location, clear room, bathroom. Nice breakfast. Excelent wifi! Warm recommendation.
Ok
Decent place.
No Service in this hotel . They have marked 4 stars on wall but this is not at all more than 2 star . Breakfast was strange
Very good access to all Metro lines, Bus station, Tramway
easy access to supermarket and restaurant
clean room but small
trusty safe box
good safe
Good
So nice abe have nice rom and showr and eat all nice
Good hotel but its elvator to small
Small but clean
GRAND EMIN HOTEL IS THE BEST HOTEL WITH BEST QUALITY OF SERVICE IN ISTANBUL! It was my first visit to Turkey and I was very happy to stay in GRAND EMIN HOTEL where I felt as at my home!!! We had work meeting for a week and hotel’s staff made everything for our comfort and good conditions of work. High class design rooms are large, very comfortable and absolutely clean with excellent beds, TV, fridge, air-conditioning and everything you need! The view from my window was at the old church and it was very charming! From the roof terrace and swimming pool you can see the beautiful part of Istanbul and the sea with many-colored boats dancing on the waves! Many shops and centers are in 5 min. of walking distance from the hotel. Main city tourist attractions are in 15 minutes. The Hotel is 15 min away from Ataturk Airport and 5 min walking distance to the metro, bus, tram and subway station. Heartfelt gratitude to the General Managers Sabri Bey and Erhan, and all staff of the hotel for friendliness and politeness! GRAND EMIN HOTEL is the EXCELLENT HOTEL in EXCELLENT COUNTRY!!!