A busy store so always difficult to get someone's attention.
I bought some credit to my cellphone when I was there in new zealand, they were very nice with me.
All the products youd expect to see, service is not too bad either
I have tried ringing all day today with no reply. I have left a number of messages with no call back. is this office even open? It says so on your Website. Absolutely poor "phone" service for a phone shop!
Absolutely disgusting customer service in this store - all robots with no hearts.
When they make a mistake the "customer service" team will provide absolutely no resolutions or even possible solutions. You leave feeling absolutely horrified. I've never dealt with anyone/store that has this bad customer service in my whole life! If I could this rating would be 0!
Friendly and knowledgeable people with food service.
Discriminatory staff serving anyone lighter than my skin ahead of even though I stood in the queue before & when it was my turn the guys serving me was giving me attitude when just because it's not a sale and customer service issue. The lady was cherry picking what those who 'look like' they are buying something and pretending to type on desktop only to be miraculously available when anyone with lighter skin appears! The worse experience even since I set foot in New Zealand! Absolutely deplorable behaviour!!
Good place for a coffee at Mojo or shopping for a new phone in spark, or grabbing some imported sweets from the sweet shop in the atrium.
We went there on Friday afternoon and my dad got assisted by this gorgeous dude with curly hair, he was so lovely and patient with dad (who is so dumb, he clicked on music when he was trying to find App Store smh) but he was such a beautiful human being, A+ service, highly recommended!
I could understand why Paul Henry calls Spark - United Bastards Ltd. Went down to add a phone and the attitude of the staff said it all. Even though I have a business account with Spark and my local business hub rep spoke to the boys and couldn't get them to do it and admitted he didn't understand why the wellington store won't be able to do it - incompetency perhaps could be the only explanation.
Really helpful and prompt even though during lunch time. Good system so everyone gets seen in order of arrival.