Name: Rydges Lakeland Resort Queenstown
Address: 38-54 Lake Esplanade, Queenstown 9300, New Zealand, NZ
Telephone: +64 3-442 7600

Rydges Lakeland Resort Queenstown is a bar, located at 38-54 Lake Esplanade, Queenstown 9300, New Zealand. They can be contacted via phone at +64 3-442 7600, visit their website www.rydges.com for more detailed information.

Location :

38-54 Lake Esplanade, Queenstown 9300

Contacts :

Added by Jopie, at 29 November 2016

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Anonymous

31 October 2017

Rooms are nice and clean. View of the lake and balcony are nice. Rooms are a little small but with the location being so prime you will.not spend much time in the rooms anyways!
Anonymous

10 October 2017

Came by for a conference and the place was still undergoing refurbishments. It was ok for the most part unless you ended up outside in one of the tents where it was cold and noisy. The rooms inside were alright although they arranged the rooms so that you couldn't see out to the lake (which is maybe a good thing?).
Its about a 10 minute walk into town so easy enough to pop into town to get some food.
the lobby looked really nice though.
Anonymous

08 September 2017

Enjoyed a brief break and Rydges. Room was warm and comfortable with a great view of Lake Wakatipu. Staff were warm and very approachable. Had a wonderful meal upstairs at Bazaar - food was fantastic.
Anonymous

04 September 2017

Great location, just a short walk from all the excitement of town.. Just far enough away to avoid the noise, views etc. Nice rooms. Buffet breakfast is beautiful spread, nothing exceptionally delicious but I didn't give it a good enough effort. Great place. Would go again if in the area
Anonymous

01 September 2017

Absolute disappointment. We booked and paid for a king room, received a twin room and was told they were fully booked, the error was not their fault and nothing they could do.

The superior lake view room they promised was a few steps below ground floor hence it was actually a car parking lot view.

The room was below ground floor towards the back, you would think it was staff quarters and it smelled so bad as it was probably next to the kitchen. So disgusting. No bell boy services was even offered to get to this horrid room.

I was charged the full price of our room as a security deposit which took more than two weeks after checkout to return after numerous calls to them and my bank. Rydges staff told me it would be immediate on the day then 2-3 days then 5-7 days.

The 10% discount on best rates for Rydges members was not honoured.

Never making the mistake of staying with Rydges again. My mistake I suppose as I ignored the many many bad reviews on Trip Advisor.
Anonymous

29 August 2017

Really appalled at service. Arrived with my partner to check in with 4 big bags of luggage. Lady at front desk gave us our room keys and told us what room we were in (as if we knew how to get there?) did not offer any assistance with bags, and left the desk for us to find our own way. For the price you pay, you'd expect better service. Rooms were dated, and shower water did not turn hot, at all.
Positives: warm, and beautiful view of lake wakatipu. But that's as about positive as it gets
Anonymous

29 June 2017

So frustrated with the lack of professionalism in this place. We accidentally left behind 2 expensive jackets in the room cupboard after we checked out from a 3 night stay. I placed a lost property report over the phone and nobody got back to me, so I called againnothing. I was told they'd call back first thing in the morning. No phone callnot even to tell me they hadn't found anything. I was frustrated so I went in there in person the next day and the person I spoke to seemed to be oblivious to the report and claimed that the housekeeping manager was off for the day, therefore they couldn't possibly look into it. "We'll be sure to call you back first thing tomorrow morning."
Did they? No. We went back in there one final time the next day and waited around for ages only to be told that they think it may have been stolen. I know our property is our responsibility but where is their communication? Why did I have to come in not once but twice and place multiple phone calls only to be told nobody is doing a damn thing. Disappointed to say the least.
Anonymous

28 March 2017

Comfortable and we'll appointed with great views of the lake. Amazing restaurant.
Anonymous

24 February 2017

Good location on waterfront. Easy walk to town. Old tired and damaged room. Old tired and uncomfortable bed. Breakfast was great but expensive. Try to book with breakfast included if staying here. I'm not sure we will stay here next time.
Anonymous

13 January 2017

Beds are small. Lake view is a joke. Should not mention it.
The TV is crap. 8 channels of fizzy TV. This is not why you pay 300 dollars a night.

Places in greymouth have sky and Netflix.

This is so outdated.

Lack of car spot could be a bit problematic when looking for parking.

Staff are decent and understanding.

However, this place is close to town which is a good thing.
Anonymous

29 December 2016

Beautiful majestic hotel with uninterrupted lake views, visible from the air and when on the lake too. The room we stayed in on Level 5 had a balcony and was quite spacious compared to rooms in the other reviews. Service was great although room service a bit slow. We used the sauna lots - it is private so you need to book an hour slot at reception. The buffet was okay but room service food on the menu is much better, definitely try it out. One of the lifts still under renovation when we visited but stairwell is easy to use. Looks like it is going through some renovation but we had a peaceful, enjoyable time. Recommended for families.
Anonymous

06 December 2016

The room was nothing like the photos. The walls were filthy and it didn't smell clean. The pool etc was closed due to renovation which was not mentioned when we booked, with photos of the pool still on the booking website we found that to be very misleading. We were very disappointed! I will say that the lady at the front deck was very kind and gave us a full refund - though we had to find somewhere else to stay so it was very inconvenient. Went to the Heritage up the road and it is beautiful and looks just like the photos that they use to promote themselves.