Great hospitality and food
Very good. I was there for a conference. There was no trouble when I said I was a vegetarian when catered for lunch
Top Service - 5 star treatment. Highly recommend. Beds are amazing. its been newly refurbished. very modern. Staff were very helpful, and keen to help. Must try the restaurant!!!!!!! 5 star dining. Good location, Quiet rooms. Will Definitely Comeback!!! No questions asked
Dale
Australia
Friendly staffgreat breakfast
Second time I've stayed here, and it hasn't changed. Still love it. Good service. Has a mini mart across the street and take away stores, best part has the northlands mall just around the corner. Will keep staying here for quick convenience from the airport. And out of Christchurch. Great place to stay as very quiet and comfortable.
Check in on 07 April 2017with "Melanie". She was somehow unwelcome (from her face). She offered a wake up call service but it was not happen.
Check in again on 13 April 2017 with "Pam". She as lovely woman with all support. As well as duty manager on that night. He was very helpful with info.
So, if you met "Melanie", do not bother ask her for anything.
Sorry I am from Hotel Industry as well. That's why I noticed everything..
Great service and food. Took points off because my room was so dark
Friendly staff, comfortable room, clean and large. Free WiFi and newspapers. Will definitely stay here again.
Quite dated rooms and breakfast area however clean and tidy with a very comfortable bed. The service was great from all the staff we interacted with.
The hotel is nice, with decent sized rooms, clean and friendly staff. There are some down points though. It is possible to hear every word and footstep in the corridor which is very very annoying. Also the maid came round at 0925 to clean the room while we were still in bedalso quite annoying.
We booked for the spa bath but no spa bath! But were willing to accomodate our needs and upgraded us to a unit not normally available. Great job. Loved the breakfast too, very well done buffet, Thankyou very much for making it a worthwhile weekend.