The owner has hidden the food hygiene grade certificate, the food is expensive and not fresh, no wonder the place is quiet at dinner time.
Awfully disgusting place, misleading menu, inedible food, questionable hygiene, poorly maintained environment, terrible customer service and unbelievably expensive! Apparently this place is a rip-off and will instantly ruin your stay in Queenstown if you dine here, so travellers please beware!
The owner must have known we were tourists when we came here for our family trip last October because he strongly recommended their "New Zealand Abalone" and pointed to their tank of abalones, telling us it was fresh. When we got the dish it was definitely not fresh abalone. We've had canned abalone that's tasted much better. In the end our bill for 4 people came out to being $410, which is pretty pricey for a Chinese restaurant. When we asked, they wouldn't give us an itemized receipt, only one with the total. I saw it on the desk next to the cashier and tried to snap a picture of it but the lady snatched it away as she saw me take out my phone. Maybe this place is good for locals, but tourists beware! This place is super shady!
I have not been here but the reviews are not good so i give a one star.
As a Chinese, the food is absolutely rubbish to me. The Services is just so bad. I would put zero star for this restaurant but google wouldn't let me.
Very basic chinese food, below average service . The business got a health downgrade recently. Nice views to lakefront.
Absolutely shocking. Really bad. Set menu cheap, food okay, no ice cream for dessert (because they didn't have any! Run out and get some from the shop next door!!) they cut us up an orange to share!!
The manager couldn't work the till, the waitresses were thoroughly miserable, the restaurant was empty when other places were packed. This is a business in a prime position overlooking the lake that is ripe to be taken over by someone who knows what they are doing.
I give this one star because the food wasn't to bad however the service was shocking.
We ordered three dishes plus rice, a young man threw two dishes on the table and walked away, we then waited 15 minutes for the rice and third dish which never turned up.. When we told them our dishes were cold she abruptly said "it's different culture sorry!" So once the rice turned up we eventually ate.. Very odd way of serving food! This place has no restaurant feeling to it, staff running around with marigolds on and when you ask for assistance it appeared that only one person could attempt very broken English.. It's very apparent this is only set up to cater to Chinese. (Certainly not made welcome)
This is my first ever review and my first ever complaint anywhere in the world in 40+ years. I was at his restaurant twice before, the last time 4 years ago with my children and my parents who were visiting from overseas, we loved it. So on my visit to Queenstown last week, this time with one child and two visitors, I was incredibly disappointed in..actually everything. The restaurant had changed places with the Thai next door, and although not quite as nice a venue, that was ok. There were maybe 4 or 5 other tables occupied. We were greeted by a male waiter in a very unfriendly manner, and very reluctantly shown to a table, at that point I was still not too worried. We were given 3 not 4 menus, again, ok no worries; he then grunted which we took as wanting to take the drinks order, we started ordering those, after 3 orders he turned to walk away, and I had to call out to him, that I would like a drink too please. We had barely time to read the menu when he returned to take the order, again not many words were spoken, and when I said we are not ready to order, he kept standing at the table, glaring at me. So we rushed the order, and managed to order 2 wrong dishes, but never mind. When the food came, it was hugely disappointing, it not only didn't look like any Chinese food I've ever ordered before, but also tasted quite uninspiring. (I have eaten at Chinese restaurants on many many many occasion here and abroad and lived in Asia for 3 years). There were a couple of other things, which I actually can't be bothered mentioning anymore. The service didn't improve, the food didn't make up for it. If the food had been great, I would not have minded about everything else, but it was not. Hugely disappointed.