About
Location :
Added by Jopie, at 25 August 2016
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday 8:00 AM – 8:00 PM
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10 Reviews
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02 November 2017
Hi there
I am not sure why I did not receive survey for kingston holiday park , 16 kent street, kingston, otago, New Zealand.
It shows there is a selective non transparent review process which is misleading the public by avoiding bad reviews
I am telling that because we had a very bad experience. I don't want others to go through the same.
When we checked in at 9 pm and went to cook the noodles. There was a big cockroach in the bowl.
We were staying for 2 nights . The next morning before going out we went to the reception mentioned to the lady that there was a cockroach in the bowl instead of apologising she said you brought it with your luggage. This was rather unprofessional.
Secondly in every motel the house keeping staff normally come clean up our room change the towels & refill milk tea etc if we are booked for 2 nights unless told not to disturb.
But in kingston holiday park when we came back at 7pm after our sight seeing trips the room was in the same condition as we left . No change of towels and no milk or tea
I called the after hours number and asked why the rooms were not tidy the reply was you came last night and I am handling the motel single handed and didn't get time.
I told her that but we are staying tonight too and we need towel and milk and room is not tidy
She tells me that she had lot of work to do and could'nt do the room. She kept explaining about her work instead of listening and addressing my issue
When I asked for milk and tea I was told I should come and take it from her instead of being apologetic and delivering to the room. She reluctantly came with milk tea & towels
I was upset about the way she treated us . It just bordered on being racist.
I was surprised by her treatment New Zealand is so strict about customer service . We have been here for 17 years and know the standard , rules, policies and our rights as well .
Rules for customers are specific
So we will be taking this to social media.response / report this review -
01 October 2017
The camping is a bit old but beatifull and quiet and clean it is just 30 min form Queenstown and the away for get there is terrific.
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31 July 2017
Very nice and tidy. All organized and well presented when we arrived. Helpful with changing our preferences.
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06 May 2017
A small park With public toilet. Good for a quick pit stop.
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27 April 2017
O M G this place is amazing!!! Very clean and tidy. Walking distance to the lake. And reasonably priced considered there is NO freedom camping in the area.
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29 March 2017
Loved this place. There was a bubbling stream running outside our cabin. It was very comfortable and I would loved to have stayed longer.
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19 March 2017
Incredibly clean and well appointed, the Kingston Holiday Park is well maintained and incredibly peaceful. Even though it was nearly full on our visit, we heard no sounds of any kind during the night and our sleep was uninterrupted - thanks, at least in part, to the super comfy beds in our cabin. A fantastic example of a camp ground and popular for a reason. Loved it!
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20 February 2017
A lovley Place with all you need. Kitchen, showers, Washing machine.
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19 February 2017
Place itself was okay but the lady at the reception was very rude. Ruined my night.
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01 September 2016
Lovely place, super friendly. Also small fluffy visitors who like head scritches.
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